Business Support Specialist

Business Support Specialist
At Endress+Hauser, progress happens by working together. As the global leader in measurement instrumentation, our ~17.000 employees shape the future in the field of process automation. Whether developing and realizing new technology as a team, collaborating to build instrumentation, or strengthening vital relationships with countless global industries, we work to create trusted relationships that help everyone thrive. As a family-owned company, we look beyond short-term moves and work to create a vision that is forward-thinking for our people, our clients, and the world at large.

We are looking for a Business Support Specialist to join our Group and be a part of our team that is driving towards Excellence. At Endress+Hauser Temperature and System Products, we utilize state-of-the-art production techniques and manufacturing technologies to deliver high quality measurement devices to customers around the world.

What is the role about?
This position is responsible for ensuring proactive administrative support to the General Manager and all of the management team, business support for the product center sales & marketing team and contribution on the special projects team for the T+SP entity. This position will report to the General Manager of Endress+Hauser Temperature and System Products out of the Greenwood site. The ideal candidate for this position will have a strong sense of urgency, the desire to advance their career and a passion for our customers.

Which tasks will you perform?
You will:

• 50% - Provide administrative support to the Management Team:
  • Communicate with a wide variety of personnel, including but not limited to, Management team members, global colleagues, and all company associates
  • Serve as the main point of contact for travel management including communication, arrangements, authorizations, bookings, etc. for domestic and international travel. This responsibility extends to others in the company and those visiting from other entities & locations outside of T+S.
  • Create, draft and/or proof outgoing correspondence, documents, presentations, or information and communicate to the appropriate internal and/or external parties involved.
  • Support calendar management by arranging schedules and meetings
  • Administer the corporate credit card program, including reconciling monthly billing statements and preparing individual expense reports for the management team.
  • Be a primary contributor or lead the company Events Team. Prioritize, plan, coordinate, execute and review all company events
• 25% - Provide Business Support for Product Center Marketing & Sales teams:
  • Maintain and manage the project tracker database
  • Generate reports from SFDC.
  • Perform Win/Loss analysis to report on our project Win-Rates and Loss lessons learned analysis
  • Work collaboratively with the sales development managers (SDM's) and business development managers (BDM's) on improving commercial performance.
• 25% - Manage and/or lead special projects for the TS Entity:
  • Develop detailed project plans for your assigned workstreams, collaborate with team members to accomplish goals.
  • Solve problems that arise in the execution of such workstreams.
  • Utilize Problem Solving Processes (A3) to get to root-cause and collaborate & execute permanent countermeasure.

What do we expect from you?
You:

• Self-Management
  • Experience in fast-paced positions with multiple activities and prioritizing business tasks
  • Attention to detail
• Teamwork
  • Must be able to write and speak effectively with individuals at all levels within and outside of the Company
• Enthusiasm
  • Influence the culture by maintaining positive energy
• Feedback
  • Solicit feedback with the intention to improve performance and/or results
• Technical skills
  • Strong knowledge of Office365 tools
  • Ability to process and analyze data
  • Creativity in designing communication materials
• Project Management skills
  • Basic knowledge of project management, owning action plans and delivering results
  • Basic knowledge of the Problem-Solving Process (A3) and how to utilize the 5-whys to attain root-cause
  • Bring creativity in suggesting actions and countermeasures to address gaps
• Bachelor's degree in a business-related field along with two (2) to five (5) years of experience and/or equivalent combination of education and experience.

What can you expect from us?

• Family-owned, highly committed global company with a sustainable vision of the future.
• Lifelong learning encouraged by versatile training, tuition reimbursement, success coaching, and further education opportunities.
• Comprehensive benefit package (to include medical, dental, vision) and 401(k) savings with company match.
• Compensation is competitive and includes bonus opportunities.
• Work-life balance encouraged through our 10 company-paid holidays, paid time off, paid parental leave, employee assistance programs (financial, mental, and physical health and wellbeing), and employee discounts.
• Employees work in a safety-first, climate controlled, clean manufacturing facility with utilization of Lean practices and ergonomic workstations to enhance productivity and comfort.
• On-site amenities such as cafeteria, gym, health clinic, and ergonomic support, to foster a convenient and health-conscious workplace environment.

How do you apply?

To apply we kindly ask you to upload your documents on our career page. Endress+Hauser provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability.