Budget Truck Senior Customer Service Representative
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![]() United States, Oklahoma, Tulsa | |
![]() 4500 South 129th East Avenue (Show on map) | |
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This is a Hybrid position based in Tulsa, OK The impact you'll make: Research, resolve and respond to customers regarding their Truck rental experience. This will cover all aspects, pre, during and post rental of the customer's interaction with the company. Accurate communication of policies and procedures in conjunction with the empowerment guidelines to negotiate a mutually beneficial solution that fosters customer satisfaction and promotes customer loyalty. Achieve and maintain performance expectations of a statistical and qualitative nature which will include professional and efficient handling of the customer call/email interactions and accurate completion of the administrative and follow-up duties when required. Essential duties and responsibilities, shown below, will vary accordingly based on assignment. What you'll do: Essential Duties and Responsibilities
Supervisory Responsibilities This position does not have formal supervision responsibilities. What we're looking for: Qualifications (may vary by level) Required Experience
Travel Requirements Minimal travel is required. Benefits: We provide a competitive salary as well as bonus potential, in addition to comprehensive benefits that include Medical, Prescription Plans, Dental, Vision, Flexible Spending Accounts, Basic and Voluntary Life and AD&D, PTO, and 401K Savings Plan with company match of 6%. The fine print: Avis Budget Group is an equal opportunity employer - M/F/Veterans/Disabled. Tulsa Oklahoma United States of America |