Front Office Admin (PEERS Clinic)

The Department of Psychiatry and Biobehavioral Science is seeking to hire a full-time Admin to join the PEERS Clinic. Primary duties include:

• Answering and directing central phone lines
• Front desk duties (greetings, check-in, discharge, preparation of patient charts, etc.)
• Patient scheduling, interviewing, encounter registration
• Verifying insurance benefits and record benefits for finance review
• Monitoring collection, quality control, and processing of charge documents
• Updating referrals and new authorization dates and extended treatments
• Other administrative duties as assigned

Salary range: $25.60-$36.33

• Prior experience working in a medical setting support service role
• Prior PEERS experience (highly preferred)
• Knowledge of basic psychiatric terminology (preferred)
• Ability to perform the functions patient encounters, registration, and appointment scheduling using a computerized system
• Knowledge of patient related policies and procedures
• Knowledge of Microsoft Work, Windows, Outlook, and other PC applications
• Knowledge of Medical Enterprise supported services, Care Connect (EPIC) systems (preferred)
• Skill in performing basic arithmetic operations
• Sufficient typing skills
• Strong communication skills
• Ability to work as part of a team, establishing and maintaining cooperative working relationships with all staff members, management, and the public