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Check-in Representative

Stillwater Medical Group
United States, Minnesota, Stillwater
Apr 04, 2025

As a Check In Representative you are a vital point of contact for a patient entering HealthPartners Clinic Stillwater locations. This position facilitates the check in process, including greeting, assisting and directing clinic patients/families; collection of co-pays; clerical duties such as answering phones, scheduling appointments, and coordinating waiting room flow; performs related reception duties as assigned. This position is expected to support the mission, goals and objectives of the clinic.

Work Schedule:



  • Casual - no set schedule or guaranteed hours
  • Looking for a wide range of availability to work shifts Monday - Friday between 7am - 8pm and Saturday/Sunday between
  • Casual employees are required to work a minimum of 3 shifts/month
  • Position supports Primary Care and Urgent Care check in desks at the Stillwater Clinic


Required Qualifications:



  • High School diploma/equivalent.
  • Two years in a position interacting with the public using telephones and computer.
  • Must have one of the following:

    • Graduate of a formal training program in medical reception, an equivalent program, or a customer service program;
    • Two years of experience as a medical receptionist; or
    • Two years of experience in a customer service position.

  • One year experience using data look-up an data entry functions on a mainframe of PC based computer system.
  • One year customer service experience either via telephone or in-person within the last five years.
  • Insurance experience preferred.
  • Demonstrated ability to organize while busy
  • Demonstrated ability to function with multiple priorities and interruptions
  • Excellent verbal and written communication skills


Preferred Qualifications:



  • Experience in EPIC computer system

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