New

Operations Specialist

McLean Hospital
United States, Massachusetts, Belmont
115 Mill Street (Show on map)
Mar 05, 2025
McLean Hospital is a comprehensive psychiatric hospital committed to providing easy access to superior quality, cost-effective mental health services in the Boston area, Massachusetts and beyond. Since 1811, McLean Hospital has been a world leader in the treatment of mental illness and chemical dependency, research into the cause of mental illness and the training of generations of mental health care providers. McLean's multidisciplinary programs treat a broad range of psychiatric illnesses across the full continuum of care. Summary Responsible for supporting day-to-day operations within the organization's administrative functions, ensuring efficient workflow and compliance with organizational policies. Works closely with various departments to streamline processes, resolve operational issues, and contribute to the overall success of hospital initiatives. This role requires a strong understanding of administrative procedures, problem-solving abilities, and the capacity to manage multiple tasks simultaneously. This position does not require patient care. Essential Functions Coordinate and support administrative operations to ensure efficient workflow. Assist in the development and implementation of process improvements to enhance operational efficiency. Collaborate with different departments to resolve operational issues and ensure alignment with organizational goals. Prepare reports and documentation to support decision-making and track operational performance. Maintain records and ensure compliance with hospital policies and regulatory requirements. Provide administrative support for special projects, including research, data collection, and project coordination. Communicate effectively with staff and stakeholders to ensure the smooth operation of hospital services. Monitor and manage office supplies, equipment, and other resources to support daily operations. Assist in the onboarding and training of new staff to ensure smooth integration into the organization. Education* Bachelor's degree required in Business Administration, Healthcare Administration, or any related field of study. Can this role accept experience in lieu of a degree? No Experience Experience in an administrative or operational support role 2-3 years required and experience in a healthcare setting 1-2 years preferred. Knowledge, Skills and Abilities Strong organizational skills with the ability to manage multiple tasks and prioritize effectively. Excellent communication skills, both verbal and written, to interact with staff and stakeholders. Analytical skills to assess operational processes and identify areas for improvement. Proficiency in Microsoft Office Suite and other relevant software tools. Strong problem-solving abilities to address operational challenges and implement solutions. Ability to work independently and as part of a team in a fast-paced environment. Physical Requirements Standing Occasionally (3-33%) Walking Occasionally (3-33%) Sitting Constantly (67-100%) Lifting Occasionally (3-33%) 20lbs - 50lbs Carrying Occasionally (3-33%) 20lbs - 50lbs Pushing Rarely (Less than 2%) Pulling Rarely (Less than 2%) Climbing Rarely (Less than 2%) Balancing Occasionally (3-33%) Stooping Occasionally (3-33%) Kneeling Rarely (Less than 2%) Crouching Rarely (Less than 2%) Crawling Rarely (Less than 2%) Reaching Occasionally (3-33%) Gross Manipulation (Handling) Constantly (67-100%) Fine Manipulation (Fingering) Frequently (34-66%) Feeling Constantly (67-100%) Foot Use Rarely (Less than 2%) Vision - Far Constantly (67-100%) Vision - Near Constantly (67-100%) Talking Constantly (67-100%) Hearing Constantly (67-100%) The McLean Hospital Corporation is an Equal Opportunity Employer. By embracing diverse skills, perspectives and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.