Adolescent Medicine Receptionist [Summer 2025 College COACH program]

College COACH Summer Internship: Adolescent Medicine Receptionist

Who we are

Boston Children's Hospital (BCH) is currently ranked as the #1 children's hospital in the nation by U.S. News & World Report. It provides comprehensive and specialized care for infants, children, and adolescents and is a leader in pediatric research, contributing to significant advancements in medical science. BCH also offers a specialized programs and services, including cariology, neurology, oncology, and orthopedics. The hospital is affiliated with Harvard Medical School and plays a key role in training the future pediatric healthcare professionals. BCH's family-centered care emphasizes a holistic approach, providing extensive support services for families so they have comprehensive care and support through their medical journey.

The opportunity

The College COACH summer internship is a paid program running from Monday, June 9-Friday, August 8, 2025. In addition to on-the-job training and work experience, the program includes workshops and additional development programs. College students will work 35 hours/week.

In the Division of Adolescent and Young Adult Medicine, our health care team provides medical, gynecological, nutritional, and psychological care and counseling. Our team is made up of physicians, nurse practitioners, nurses, dietitians, mental health providers, and care coordinators - all of whom specialize in the care of teenagers and young adults.

The clinic is outpatient and serves primary care, eating disorder, reproductive endocrinology, long-acting reversible contraception, complex care, chronic fatigue, nutrition, and other specialties. The location is across the street from the main hospital in Boston. There is an administrative floor of offices above the clinic floor of exam rooms and consult rooms. The intern would be often at the clinic's front desk and alternatively on the administrative floor at a desk for non-patient-facing work if applicable

What you'll do

The intern will be working primarily:

• At the front desk of the adolescent clinic,

• Checking patients in and checking patients out.

• The clinic is outpatient and serves primary care, eating disorder, reproductive endocrinology, long-acting reversible contraception, complex care, chronic fatigue, nutrition, and other specialties.

• There will be other projects depending on the needs of the clinic come summertime, and the interests of the intern. A past project was support for a pilot program involving bi-directional texting with patients for appointment reminders and coordination.

• This position is fully Onsite.

What you'll get

• Competence in EPIC Electronic Medical Record software

• Understanding of interpersonal and professional communication in interdisciplinary outpatient clinic setting

• Customer service

• Attention to detail

Who you are

• You are an undergraduate college student] interested working in healthcare

• Professionalism,

• Communication skills

• Interpersonal skills

• Curiosity and willingness to learn

• Attention to detail

• Strong work ethic.

Recruitment process

• Internship opportunities: We aim to have all summer internship opportunities posted by February 28. They will be posted on a rolling basis as managers determine their availability to host an intern.

• Resume review & interviews: Applications will be screened, forwarded to managers as appropriate, and interviews will be scheduled.

• Offer decision: We will follow up within one week of your interview.

• Onboarding: Those selected for the internship program will complete onboarding by May to ensure a smooth start to the program.