HVAC Aftermarket Parts Sales Specialist

Make your mark at the world's largest HVAC company

Daikin Applied is seeking an HVAC Aftermarket Sales Specialist in our Philadelphia area parts store in Bensalem, PA! The HVAC Aftermarket Sales Specialist position is responsible for growing parts revenue through increasing sales with the current customer base while acquiring sales through new customers. This role will also process parts sales, customer orders and respond to customer's inquiries, receive and answer questions or concerns regarding parts related services. The Sales Specialist will seek remedies to ensure customer satisfaction and retention, assist in vendor sales, inventory, purchasing, pricing and warranty administration. Lead the growth of both customer base as well as sales though marketing strategies and customer satisfaction. Come be a part of an exciting journey at Daikin Applied, where innovation and excellence drive our every endeavor!

Location: Onsite in Philadelphia area parts store (Bensalem, PA)

What you will do:

• Lead the sale of HVAC parts, equipment and supplies over the phone and in person, interacting with customers daily
• Support the internal sales team by providing overall technical support
• Research options including, but not limited to receiving and processing orders, product and service questions, warranty administration and overall customer complaints
• Research competitive information to competitively price all inventory while maintaining a solid profit margin
• Create a comprehensive marketing strategy for the direct sales parts office and determine the most efficient avenues to achieve or exceed overall revenue goals
• Drive customer policy enhancements based on need and makes exceptions to customer policies and procedures where appropriate
• Grow current customer base by growing the number of customers
• Pursue new strategies to grow total office sales both through current and new customers
• Make regular sales calls to customers
• Other duties as assigned

What's in it for you:

• The ability to make an impact and shape your career with a company that is passionate about growth
• The support of an organization that believes it is vital to include and engage diverse people, perspectives, and ideas to achieve our best

Minimum Qualifications:

• Bachelor's degree and 4 years of HVAC and/or sales experience OR
• High school diploma and 8 years of HVAC and/or sales experience
• Working knowledge of Microsoft Office suite
• Experience with replacement parts lists

Preferred Qualifications:

• Bachelor's Degree in sales or marketing

Work visa sponsorship is not available for this position.

Benefits:

Daikin Applied offers the following benefits for this position, subject to applicable eligibility requirements

• Multiple Medical insurance plan options + Dental and Vision insurance
• 401K retirement plan with employer contributions matching 100% of the first 3% an employee contributes and 50% on the next 2% of employee contributions
• Company provided life insurance + optional employee paid voluntary life insurance, dependent life coverage and voluntary accident coverage
• Short term and long term disability
• 120 hours (3 weeks) Paid Time Off for new employees + 11 company paid holidays
• 40 hours paid sick time
• Paid Parental Leave and Tuition Reimbursement after 6 months of continuous service

The typical annual base salary for this position ranges from $66,000 - $85,000 in Pennsylvania. The range displayed represents the pay range for all positions in the job grade which this position falls. Individual base pay will depend on a wide range of factors including your skills, qualifications, experience, and location. Additionally, this position is eligible for a sales incentive plan.

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