Senior Manager, Sales Operations

MongoDB's mission is to empower innovators to create, transform, and disrupt industries by unleashing the power of software and data. We enable organizations of all sizes to easily build, scale, and run modern applications by helping them modernize legacy workloads, embrace innovation, and unleash AI. Our industry-leading developer data platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available in more than 115 regions across AWS, Google Cloud, and Microsoft Azure. Atlas allows customers to build anywhere-on the edge, on premises, or across cloud providers. With offices worldwide and over 175,000 developers joining MongoDB every month, it's no wonder that leading organizations, like Samsung and Toyota, trust MongoDB to build next-generation, AI-powered applications.

This role can be based out of our New York City office.

• Strategic Planning and Execution: Define the AI strategy within Sales Ops, identifying impactful use cases for generative AI and setting up initiatives to realize these across sales processes
• Solution Design and Implementation: Work with engineering and data science teams to design, implement, and operationalize generative AI solutions that support areas like forecasting, account insights, and sales coaching
• Cross-Functional Collaboration: Partner with internal stakeholders, including Sales, Customer Success, and Product teams, to align AI capabilities with GTM objectives
• Process Optimization: Identify bottlenecks in current sales processes and develop AI-driven solutions to streamline workflows and improve team productivity
• Data-Driven Decision-Making: Leverage insights from AI-driven analytics to drive strategic recommendations and optimize resource allocation

• 8+ years in Sales Operations, Strategy, or related fields, with 3+ years in AI or data-driven roles
• Demonstrated experience in deploying AI solutions within a sales or GTM context
• Strong problem-solving and analytical skills, with the ability to translate complex data insights into actionable strategies
• Advanced knowledge of AI and machine learning concepts; experience with generative AI is preferred
• Excellent communication and project management skills
• Excellent written and verbal communication skills, with the ability to simplify complex AI concepts for end-users
• Sales Acumen: Deep understanding of sales processes, metrics, and workflows, with the ability to align AI initiatives to support sales goals and improve efficiency
• Analytical Mindset: Strong problem-solving skills and a data-driven approach to decision-making. Ability to translate complex technical concepts for non-technical stakeholders

• Bachelor's or Master's degree in Business, Computer Science, Data Science, or a related field

• The opportunity to be at the forefront of AI innovation in sales operations, directly contributing to revenue growth and operational efficiency
• Collaborative work environment with continuous learning and growth opportunities
• Access to cutting-edge technology and resources to support your success in implementing impactful AI solutions

To drive the personal growth and business impact of our employees, we're committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees' wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it's like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type and makes all hiring decisions without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Req ID: 4253053229