Information Technology Generalist Administrator 1

Are you a detail-oriented professional who excels in the field of information technology (IT)? The Office of Administration, Infrastructure and Economic Development (IED) Delivery Center, Technology Services Office (TSO), IT Coordinator Division, is seeking an ambitious Information Technology Generalist Administrator 1 to join our team and share your knowledge and skills. This position gives you the opportunity to plan, organize, and direct all information technology (IT) activities for Engineering District 8-0. Secure your future while providing exceptional services within the Commonwealth of Pennsylvania and apply today!

In this role, you will function as the District IT Coordinator between all internal district divisions, counties, maintenance districts, IED Delivery Center Technical Services Office (TSO), and the other engineering districts across the state. Work includes providing advanced technical support for IT operations and improvements within the district as well as providing management and leadership to the district IT unit which supports the needs of district and county staff and other remote PennDOT, DCED, and PEMA offices. You will be responsible for managing work for various areas of IT including applications and business process development, database administration, reporting, networking, mobile device management, client workstation support, printer support, and related administration services. You will have the opportunity to showcase your skillset as you serve as the primary district IT resource as you support major incidents, address emergency issues, and/or site outages that may occur outside of normal business hours. Additional responsibilities include:

• Creating performance standards for staff
• Promoting career development
• Developing an annual technology plan and IT budget
• Soliciting requests from program areas through surveys, meetings, and/or unit reviews to identify data, hardware, and software needs
• Maintaining an accurate inventory of all IT hardware
• Coordinating and monitoring vendor and consultant compliance for all contracted IT services
• Instructing users on proper procedures, IT policies, and proper use of IT hardware and software

If you have significant attention to detail and have the ability to multitask with a high level of accuracy, we need you on our team!

Interested in learning more? Additional details regarding this position can be found in the position description.

Work Schedule and Additional Information:

• Full-time employment
• Work hours are 8:00 AM to 4:00 PM, Monday - Friday, with a 30-minute lunch.
• Telework: You may have the opportunity to work from home (telework) part-time, up to 2 days per week. In order to telework, you must have a securely configured high-speed internet connection and work from an approved location inside Pennsylvania. If you are unable to telework, you will have the option to report to the headquarters office in Harrisburg.
• Salary: In some cases, the starting salary may be non-negotiable.
• You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.

QUALIFICATIONS

Minimum Experience and Training Requirements:

• One year as an Information Technology Generalist 2, Applications Developer 2, Database Analyst, Information Security Specialist 1, or Network Specialist 2; or
• Five years of information technology experience that includes two years of technical information technology experience in applications development or applications maintenance, network operation or network maintenance, web site development or web site design, database maintenance or database development, data analysis and data model development, administration of information technology security programs, or other information technology support/administration services; or
• Three years of information technology experience that includes two years of technical information technology experience in applications development or applications maintenance, network operation or network maintenance, web site development or web site design, database maintenance or database development, data analysis and data model development, administration of information technology security programs, or other information technology support/administration services, and an associate's degree in any information technology field; or
• One year of technical information technology experience in applications development or applications maintenance, network operation or network maintenance, web site development or web site design, database maintenance or database development, data analysis and data model development, administration of information technology security programs, or other information technology support/administration services, and a bachelor's degree in any information technology field; or
• An equivalent combination of experience and training.

Other Requirements:

• This particular position also requires possession of a valid driver's license which is not under suspension.
• You must meet the PA residency requirement. For more information on ways to meet PA residency requirements, follow the link and click on Residency.
• You must be able to perform essential job functions.

Legal Requirements:

• You must pass a background investigation and meet Criminal Justice Information Services (CJIS) compliance requirements.

How to Apply:

• Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education).
• If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable.
• Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted.
• Failure to comply with the above application requirements may eliminate you from consideration for this position.

Veterans:

Telecommunications Relay Service (TRS):

If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.

The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.

• Completing the application, including all supplemental questions, serves as your exam for this position. No additional exam is required at a test center (also referred to as a written exam).
• Your score is based on the detailed information you provide on your application and in response to the supplemental questions.
• Your score is valid for this specific posting only.
• You must provide complete and accurate information or:
  • your score may be lower than deserved.
  • you may be disqualified.
• You may only apply/test once for this posting.
• Your results will be provided via email.