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Loss Prevention Officer Full Time

Omni Hotels & Resorts
United States, Texas, Irving
221 East Las Colinas Boulevard (Show on map)
Jan 18, 2025

Loss Prevention Officer | Full Time
Job Locations

US-TX-Irving


Requisition ID
2025-118588

# of Openings
1

Category (Portal Searching)
Loss Prevention



Location

Las Colinas Hotel

Omni Las Colinas Hotel, formerly Omni Mandalay Hotel at Las Colinas, invites guests to experience the completion of a $13-million-dollar renovation to common space amenities provides a fresh, elevated guest experience. Discover a luxurious new resort-style poolscape and lounge area, and three new dining concepts. Omni Las Colinas offers amenities of a waterfront resort with the energy of a city setting, making it more than just a place to stay, but a place to experience.

Associates of Omni Las Colinas Hotel enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude, and empowerment day in and day out. If you are a friendly, motivated person with a passion to serve others, Omni Las Colinas may be your perfect match.



Job Description

This position ensures that all hotel guest, associates and hotel property are maintained in a safe and secure environment.



Responsibilities

    Patrol hotel property to ensure the safety of guests and employees and to protect all hotel assets.
  • Answer house calls to assist both guests and associates with respect to safety, security and hotel operations.
  • Initiate and follow-up with all investigations of crimes committed against property and persons.
  • Assist sick/injured guests or associates ensuring all documentation, reporting and witness statements have been completed within a timely manner.
  • Initiate investigations, write incident and accident reports, monitor investigations to their timely conclusion and ensure appropriate follow-up with guests, visitors and employees, documenting all contacts.
  • Maintain accurate records while performing basic duties including, but not limited to, camera monitoring, shift activity log, codebook and employee/guest interactions.
  • Monitor/distribute visitor and vender access to the property by distributing visitor badges.
  • Perform frequent bag checks for associates leaving the property.
  • Escort and interact with special guests that need privacy when entering/exiting the hotel through heart of the house areas.
  • Maintain confidentiality when dealing with sensitive guest or associate issues.
  • Assist supervisor or director in checking alarm systems, safety and fire alarm systems and closely monitoring security of building doors, service areas, delivery areas and grounds.
  • Assist hotel management in emergency situations by knowing all hotel safety procedures and leading/directing guests and associates to safety.
  • Other duties as assigned.


Qualifications

  • Good writing and report taking skill required.

  • Prior security experience preferred, preferably in a hotel environment.

  • Must be able to multi-task and make appropriate decisions in difficult situations.

  • Must be able to walk for extended periods of time.

  • Must be flexible to work all shifts, including days, nights, weekends and holidays.

  • Must be customer-service orientated, and have excellent hospitality skills.

  • TABC card required upon hire.

  • CPR/AED/First Aid certification required upon hire.

  • Must reside within 50 miles of the hotel.
  • Valid Texas driver's license and an excellent driving record strongly preferred.

Omni Hotels & Resorts is an equal opportunity employer - vets/disability. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement

If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to
applicationassistance@omnihotels.com.

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