Director of Operations, ASC and Ambulatory Clinics, UT Health Austin

The University of Texas at Austin
retirement plan
United States, Texas, Austin
101 East 27th Street (Show on map)
Jan 11, 2025
Job Posting Title: Director of Operations, ASC and Ambulatory Clinics, UT Health Austin ---- Hiring Department: Dell Medical School ---- Position Open To: All Applicants ---- Weekly Scheduled Hours: 40 ---- FLSA Status: Exempt ---- Earliest Start Date: Jan 24, 2025 ---- Position Duration: Expected to Continue ---- Location: UT MAIN CAMPUS ---- Job Details: Purpose The Director of Operations, ASC and Ambulatory Clinics, provides operational leadership and administrative support to the ambulatory clinics and the ASC. This role focuses on optimizing workflows, improving efficiency, and aligning operations with the organization's strategic goals. Partnering closely with the Directors of Nursing (Ambulatory and ASC), the Director of Operations ensures seamless collaboration between clinical and non-clinical teams, supports strategic initiatives for growth, and prepares the organization for long-term expansion. Responsibilities Operational Leadership: Oversee the daily operations of ambulatory clinics and the ASC, ensuring efficient workflows, compliance, and high-quality patient care. Develop and implement standard operating procedures (SOPs) to streamline administrative and operational tasks. Serve as the primary operational partner to the Directors of Nursing, providing administrative support to allow them to focus on clinical priorities. Strategic Growth Support: Collaborate with the Executive Director to execute strategic initiatives tied to practice growth, service line expansion, and long-term organizational goals. Lead operational projects related to clinic expansion, ASC service development, and capacity optimization. Monitor industry trends and identify opportunities to enhance scalability and efficiency. Capacity and Resource Management: Analyze and manage resource allocation to meet current and future patient volume demands. Ensure effective scheduling, staffing, and utilization across clinics and the ASC. Identify operational bottlenecks and lead improvement efforts to maximize capacity and throughput. Data Analysis and Reporting: Develop and track key performance indicators (KPIs), including clinic volumes, patient access metrics, and capacity utilization. Prepare and present data-driven reports to leadership, providing insights to inform operational and strategic decisions. Collaboration and Communication: Act as a liaison between nursing leadership, administrative teams, and other departments to ensure alignment and seamless communication. Partner with clinical and non-clinical leaders to integrate operational processes with patient care objectives. Team Leadership and Development: Supervise and mentor support staff involved in operational and administrative tasks, fostering accountability and continuous improvement. Ensure team members are equipped with the tools, training, and resources needed to perform their roles effectively. Perform other related duties as assigned. Required Qualifications Master's degree in Healthcare Administration (MHA), Business Administration (MBA), or a related field. 5+ years of experience in healthcare operations, with a focus on ambulatory or ASC settings. Demonstrated ability to lead operational initiatives and manage administrative workflows in a complex healthcare environment. Strong organizational, problem-solving, and analytical skills. Exceptional interpersonal and communication abilities, with experience collaborating across clinical and administrative teams. Relevant education and experience may be substituted as appropriate. Preferred Qualifications Experience in capacity management, strategic planning, and process improvement. Familiarity with regulatory compliance in ambulatory and surgical environments. Proficiency in operational tools and data analysis platforms (e.g., scheduling software, referral management systems). Salary Range OPEN Working Conditions May work around standard office conditions Repetitive use of a keyboard at a workstation Use of manual dexterity Required Materials Resume/CV 3 work references with their contact information; at least one reference should be from a supervisor Letter of interest Importantfor applicants who are NOT current university employees or contingent workers:You will be prompted to submit your resume the first time you apply, then you will be provided an option to upload a new Resume for subsequent applications. Any additional Required Materials (letter of interest, references, etc.) will be uploaded in the Application Questions section; you will be able to multi-select additional files. Before submitting your online job application, ensure thatALLRequired Materials have been uploaded. Once your job application has been submitted, you cannot make changes. Important for Current university employees and contingent workers:As a current university employee or contingent worker, you MUST apply within Workday by searching for Find UT Jobs. If you are a current University employee, log-in to Workday, navigate to your Worker Profile, click the Career link in the left hand navigation menu and then update the sections in your Professional Profile before you apply. This information will be pulled in to your application. The application is one page and you will be prompted to upload your resume. In addition, you must respond to the application questionspresented to upload any additional Required Materials (letter of interest, references, etc.) that were noted above. ---- Employment Eligibility: Regular staff who have been employed in their current position for the last six continuous months are eligible for openings being recruited for through University-Wide or Open Recruiting, to include both promotional opportunities and lateral transfers. Staff who are promotion/transfer eligible may apply for positions without supervisor approval. ---- Retirement Plan Eligibility: The retirement plan for this position is Teacher Retirement System of Texas (TRS), subject to the position being at least 20 hours per week and at least 135 days in length. This position has the option to elect the Optional Retirement Program (ORP) instead of TRS, subject to the position being 40 hours per week and at least 135 days in length. ---- Background Checks: A criminal history background check will be required for finalist(s) under consideration for this position. ---- Equal Opportunity Employer: The University of Texas at Austin, as an equal opportunity/affirmative action employer,complies with all applicable federal and state laws regarding nondiscrimination and affirmative action. The University is committed to a policy of equal opportunity for all persons and does not discriminate on the basis of race, color, national origin, age, marital status, sex, sexual orientation, gender identity, gender expression, disability, religion, or veteran status in employment, educational programs and activities, and admissions. ---- Pay Transparency: The University of Texas at Austin will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. ---- Employment Eligibility Verification: If hired, you will be required to complete the federal Employment Eligibility Verification I-9 form. You will be required to present acceptable and original documents to prove your identity and authorization to work in the United States. Documents need to be presented no later than the third day of employment. Failure to do so will result in loss of employment at the university. ---- E-Verify: The University of Texas at Austin use E-Verify to check the work authorization of all new hires effective May 2015. The university's company ID number for purposes of E-Verify is 854197. For more information about E-Verify, please see the following: E-Verify Poster (English) [PDF] E-Verify Poster (Spanish) [PDF] Right To Work Poster (English) [PDF] Right To Work Poster (Spanish) [PDF] ---- Compliance: Employees may be required to report violations of law under Title IX and the Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act (Clery Act). If this position is identified a Campus Security Authority (Clery Act), you will be notified and provided resources for reporting. Responsible employees under Title IX are defined and outlined in HOP-3031. The Clery Act requires all prospective employees be notified of the availability of the Annual Security and Fire Safety report. You may access the most recent report here or obtain a copy at University Compliance Services, 1616 Guadalupe Street, UTA 2.206, Austin, Texas 78701.