Field Service Representative

IDS International
United States, California, Twentynine Palms
Jan 08, 2025
Field Service Representative (FSR) Location: On-site, Twentynine Palms, CA (Some travel required) Salary: $110,000 - $125,000, plus benefits Department: Operations Team, SITE 525 Job Overview As the Field Service Representative (FSR) to the United States Marine Corps (USMC), you will play a critical role in supporting the planning and execution of highly realistic information maneuver training. You will be the face of the SITE product, working closely with USMC and other DoD leadership to ensure effective training outcomes. Additionally, you will provide valuable feedback to both DoD and company leadership to enhance product utilization and meet evolving training goals. Key Responsibilities Plan, design, and execute realistic information maneuver training scenarios. Provide expert guidance on maximizing the SITE product's capabilities for training objectives. Collaborate with DoD exercise planners to deliver high-quality training experiences for warfighters. Deliver weekly Situation Reports (SITREPs) to company and DoD leadership. Act as a liaison between SITE 525 and USMC leadership to ensure seamless integration of training tools and methodologies. Required Qualifications Prior military experience, preferably in Psychological Operations (PsyOp), Intelligence (Intel), or Marine Special Operations Command (MARSOC). U.S. Citizenship. Exceptional written and verbal communication skills. Reporting Structure This role reports to the Director of Operations and the Product Owner. About SITE 525 SITE 525 is at the forefront of delivering cutting-edge training solutions for information maneuver specialists. Our mission is to empower the warfighter with realistic, high-fidelity training environments that simulate the challenges of modern information warfare. Employee may be required to occasionally lift and/or move moderate amounts of weight, typically less than 20 pounds, but may vary depending on the position. Regular and predictable attendance is essential. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status, and any other characteristic protected by federal, state, and local law. If you are unable to apply through the portal and need to speak to someone about necessary accommodations to apply, please email accommodation@idsinternational.com and we will follow up with you. Do not submit resumes and applications through this email.