BANQUETS SERVER (ON CALL)
Must be available to work Saturdays & Sundays
Reports to: Banquets Manager; Position is Non-Exempt
Accepting Applications through January 31, 2025 or until filled. WHAT'S IN IT FOR YOU?
- Pay Rate: $18.81 per hour + gratuities
- Multiple restaurants under one roof to continuously grow your career
- Strong sense of belonging through Opportunity, Equity, and Inclusion
- Free shift-meal prepared by our in-house culinary experts
- Food and Beverage Discounts
- Greatly discounted room rates for Aparium properties for you and your out-of-town guests
- Paid time off to volunteer in your community
- Discounted daily and monthly parking fee in the Clayton Lane parking garage in Cherry Creek
- Discounted pet insurance available through ASPCA to care for your best friend
- 401k participation available for full-time associates to grow your nest egg
- All full-time regular associates are eligible to enroll in our benefit plans that include medical, dental, vision and supplemental insurances
WHO WE ARE
Hotels done differently. It's not just a slogan or catchphrase, it is who we are in everything we do. We believe in the power of People, Place and Character; ensuring our properties are a place where individuals are valued and celebrated as a tribute to the neighborhoods and the people of the communities in which we operate; elevating our associates' pride in who they are, where they live and who we serve A little bit rebel, a little bit refined, Clayton is smart and sophisticated, charming, and confident, and always down for shaking up the status quo. Consistently moving the needle on what a membership club can be, Clayton demonstrates a unique spirit, constantly challenging what it means to gather and engage while connecting guests to each other and what inspires them. Clayton believes the more interested you are, the more interesting you are!
Since its founding, Aparium has grown into a new kind of hotel brand, one that ventures off the beaten path, both geographically and philosophically. It is a sophisticated hotel brand known for its singular ability to combine the business acumen of large hospitality companies with the charm of boutique hotels. At Clayton, the ideals of Opportunity, Equity, and Inclusion (OEI) for our members are at the forefront of the community and the environment we will create.
WHO YOU ARE
Your past experiences have led you to understand that there is an art + science to the how and what a hospitality professional is responsible for. Food and beverage culture are just a part of your identity, as you keep up on new restaurant openings or which restaurants were just named the locals' favorite. Food culture interests you and you love when as the curator of an experience, you nail it. It is in your nature to take care of others. You delight in the smiles you share and the positive experiences that you create. You are probably known to your friends and family as a planner and enjoy organizing people or just about anything. You feel comfortable when things get busy, and you must make smart, in-the-moment decisions, as it's just natural for you to do so. Above all, it is your mission to spread joy to all you encounter.
THE ROLE
The Banquet Server reports directly to the Banquet Captain and Banquet Manager It is critical the person in this position is tactical and strategic; if you only prefer to "see the forest" and not "plant the trees," then this is not a role for you. All leaders of Aparium are required to get down and dirty to unearth existing needs and personally ensure what needs to be fixed is repaired. We are a young company that is in hyper-growth, so having the ability to be a soldier is as critical as being a general.
As the Banquet Server, you will assist the Banquet Team to execute our clients' vision at all banquet, catering, and member events. Banquet Servers are expected to lead by example while spending much of the day engaging with your associates and guests before, during, and after services. We encourage our leaders to inspire and challenge each other to be their best. A large degree of self-motivation is needed to drive the department, while collaborating with the Culinary Team to execute your events at a high level. As a leader within Aparium Hotel Group, you will work with a phenomenal group of peers who insist that you are collaborative, humble, experienced, and open-minded - no egos are allowed. The Banquet Captain will maintain and execute the Standards of Service for the Banquet Department, assuring success for the guest experience.
WHAT YOU WILL DO
- Offers guests an enjoyable, expertly served beverage/dining experience conforming to guidelines of excellence for quality, professionalism and friendliness
- Serves and clears food and beverage items in an unobtrusive and professional manner
- Familiar with the menus, including preparation, ingredients and description
- Follows the established procedures to ensure knowledgeable, correct and efficient order taking
- Prepares and services beverages for guests in a speedy, efficient and professional manner
- Carries trays, buses and resets tables with the appropriate items
- Sets up and breaks down events as detailed in Banquet Event Orders
WHAT YOU WILL NEED
- Good reading, writing and oral proficiency in the English language
- Must have a high school education or equivalent experience
- Minimum of 2 years of food and beverage experience
- Great wine and food knowledge
- Able to work well unsupervised
- Computer skills helpful but not required
- Must be minimum age to serve alcohol
- Must have alcohol awareness certification
- Maintain a good working relationship with other associates by promoting teamwork and fostering a harmonious working climate
- Partake in a positive work ethic and surrounding environment
- Able to work alone without direct supervision
- Demonstrate high degree of drive and determination
- Constantly recommend service and product improvement to better the operation
- Keep the work area clean and tidy at all times
- Attend all required meetings
- Follow proper payroll and uniform procedures
- Properly handle and report associate and guest accidents
- Maintain complete knowledge of and comply with all departmental policies/service procedures/standards
- Assist with responsibilities and duties in other departments and as assigned by management
- Due to the cyclical nature of the hospitality industry, associates may be required to work varying schedules to reflect the business needs of the hotel
PHYSICAL DEMANDS
- Continuous standing and walking
- Negotiating wet tile floor and steps
- Fine motor coordination is needed to pour beverages, decorate cocktails and folding napkins
- Trays weigh 30 lbs.
- Carts: 250 lbs. (12-20 lbs. of push/pull force required)
- Hot box: 20 lbs.
- Banquet Tables
- Banquet Chairs
- Standing and walking is continuous for 4-5 hours at a time
- Lifting and carrying 30 lb. tray, crate or box is occasional
- Negotiating varied floor surfaces is continuous
- Carrying over shoulder is occasional
- Hand and elbow movements for polishing glassware, silver, setting up tables, shacking, pouring, and mixing drinks
- Pushing Room Service cart is continuous
- Lifting and carry hot boxes is continuous
- Rolling and/or carry Banquet tables is continuous
- Carrying stackable banquet chairs by loading the cart is continuous
- Excellent sight and balance needed for negotiating varied floor surfaces
- Handling lighted candles, and handling hot fluids (coffee and tea)
- Excellent speech and hearing to interact with guests
- Excellent sight for completion of paperwork
- Must be able to work in extreme temperatures like freezers (-10 degrees F) and kitchens (+110 degrees F), possible for one hour or more
Position Rate of Pay: $18.81 /hour + gratuities
Benefits: We are pleased to offer a comprehensive array of valuable benefits to protect your health, your family and your way of life. All full-time regular associates are eligible to enroll in our benefit plans that include medical, dental, vision and supplemental insurances.
Aparium Hotel Group does not discriminate based on disability, veteran status or on any other basis protected under federal, state or local laws. The hotel and company are a smoke-free, drug-free facility, and equal opportunity employer.
As an Equal Opportunity Employer, Aparium Hospitality Services celebrates diversity and is committed to creating an equitable and inclusive environment, and sense of belonging for all employees. We do not discriminate and believe every individual should be proud of who they are, where they come from and take pride in who we serve.
Aparium is an E-Verify employer.
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Aparium Hotel Group
paid time off, 401(k)
Jan 08, 2025