Student Resource Representative for Undergrad Services - CTL

This application is for SPRING 2025 hiring only.

IDEAL CANDIDATES WILL:

Represent CTL as a resource to connect the UNM community to available academic services. Provide superior customer service to student users, staff, and faculty. Disseminate information about CTL Student Learning Assistance policies and procedures to student users, staff, and faculty. Coordinate information and appointments between tutors and student users. Use CTL in-house computer system to schedule appointments for student users. Maintain confidentiality of student users and information. Perform general office duties including word processing and data entry.

Facilitate support for services both in-person and online. Maintain organization of CTL locations.

Perform other CTL related duties as assigned. Requirements For Consideration: 10-25 hour work week with scheduling flexibility Attendance at pre-semester training (week before classes begin) Attendance at weekly Friday trainings (3pm-5pm) during the semester Enrollment in a minimum of 6 credit hours at the University of New Mexico in a degree-seeking program

PREFERENCE WILL BE GIVEN TO STUDENTS WITH MORNING AVAILABILITY. But ALL applicants are welcome.

Preferred Qualifications:

Good verbal and written communication skills Good interpersonal skills Experience working with computers Experience working with the public Ability to perform tasks accurately.

Experience with online platforms.