Assistant Program Manager - Meetings and Events
 JLL | |
 United States, California, Sunnyvale | |
 Jan 03, 2025 | |
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***ONSITE ROLE, REQUIRED to be in office 3x per week!!!
Work Scope: Supervision and scheduling of Events Team members Functional supervision of event support staff (set-up crews, third party vendors) Responsible for the coordination and execution of high level special events as requested by the Amazon customer Leads site visits, planning meetings and final details meetings with Amazon customer and supporting vendor partners Establish new policies and procedures necessary to clearly define event support of high level event support in high profile areas Establishes and provides clarity to existing policies and procedures relating to Events Team support Demonstrates continuous effort to improve operations, service levels, and streamline work process Responsible for tracking team progress through data metrics Creation and submission of monthly reports to Events Team Manager, demonstrating team progress and workload Identifying opportunities for improving team communication and efficiency Assisting in the planning and hosting of the occasional client-related event as needed Other duties as assigned in support of Events Team Manager Essential Functions: Provide prompt and courteous response to Amazon employee and client requests within the guidelines set forth by JLL and Amazon Global Real Estate and Facilities Maintain ethical, professional and courteous relations with contractors and employees and property management teams Perform as a team member with all employees Communicate and work effectively with Officers, senior contacts within client organization, and business associates. Maintain all business contact information Prepare proposals and presentations Assist in compiling budget information and business review metrics Compose business letters, summaries and reports using proper format, punctuation, grammar, diction and style Create graphs, charts, and other complex documents Assist with Facilities team communications and coordination of response activity during emergencies if deemed reasonable and prudent, and as trained by supervisor Comply with all company and regional policies Learn and follow all Amazon GREF policies and procedures as they apply to administration positions Flexible hours: Must be willing to work nights, evenings and weekends as necessary Other Functions: Carry out other duties as assigned by supervisors Essential Physical Capabilities: Meet highest attendance and punctuality requirements Operate personal computer, software as appropriate for project and all other office equipment Climb up and down stairs as part of emergency procedure, practice and/or implementation Detect emergency alarms - auditory and/or visual Essential Knowledge and Skills: Ability and interest in multi-tasking Interact with employees, visitors and contractors with poise and diplomacy Apply principles of rational systems and deal with a variety of concrete variables in situations where only limited standardization exits Interpret instructions in written, oral, and diagrammatic or schedule form Possess initiative to assume additional responsibilities Set priorities and meet deadlines Advanced competence with a variety of software including MS Word, MS Excel, MS Outlook, and other requested software programs Type a minimum 60-WPM with accuracy Perform basic business math such as compute discount, interest, percentage and profit/loss Communicate effectively both verbally and written Possess excellent grammar and proofreading abilities Read and comprehend e-newspapers, periodicals, journals, manuals, dictionaries and thesaurus Experience: 3 years of event management or relevant hospitality experience Education: Bachelor's Degree or equivalent experience | |