New
PC Tech
TEKsystems | |
$20.00 - $22.00 / hr | |
life insurance, sick time, 401(k), retirement plan | |
United States, Illinois, North Chicago | |
Dec 24, 2024 | |
*Description*
Job Description: Desktop Support Candidate to provide support for IT Warehouse and Deployment activities. Experience in an IT/Technology related role (Service Desk, Desktop Support, Mobility, Hardware Fulfillment) preferred. Candidate must follow all policies and procedures. Candidate will be responsible for tickets assigned to them through ServiceNow ticket system. Candidate will primarily be working on filling warehouse requests, checking in warehouse inventory, shipping hardware from requests submitted for IT hardware, hardware inventory and updating SAP for received and deployed IT hardware. Candidate may be responsible equipment recovery, picking up computers, mobility, and peripheral equipment from onsite locations. Following-up with managers of offboarded employees to gather required information. Sending out boxes and return Fed-Ex Labels for remote users. Processing incoming return equipment and following all data retention practices. Candidate may be responsible for computer peripheral deployments, setting up monitors, etc. Candidate may be responsible for imaging computers. Must possess a valid driver's license. 6 month contract. If resource demonstrates ability and opportunities are available for long term staff augmentation, contract can be extended for up to 2 years. *Skills* windows *Top Skills Details* windows *Additional Skills & Qualifications* INTAKE CALL NOTES: Years of experience/education and/or certifications required: * 2 years of Warehouse or Stockroom activities. * 2 years experience with computer support. What are the top 3-5 skills requirements should this person have? * Must possess a valid driver's license. * Experience with MS Office 365 and associated applications. * Familiarity with Incident Management Applications, (Service Now, Remedy, ITSM). * Familiarity with SAP. What is a nice to have (but not required) regarding skills, requirements, experience, education, or certification? * Associate Degree. * Computer A+ certification. *Experience Level* Entry Level *Pay and Benefits* The pay range for this position is $20.00 - $22.00 * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) *Workplace Type* This is a fully onsite position in NORTH CHICAGO,IL. *Application Deadline* This position will be accepting applications until Jan 3, 2025. About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. |