Front Desk Assistant (Temporary)

University of the Pacific

United States, California, Sacramento

3200 5th Avenue (Show on map)

Dec 20, 2024

Posting Details

Position Information

Job Title	Front Desk Assistant (Temporary)
Union Level
Department	Service for Students w/Disabilities
Campus	Sacramento
Posting Number	201303897P
Full or Part Time	Part Time
Number of Months	12
Work Schedule	Work is performed during standard business hours, but may require occasional evenings and weekends for various Department, University, or Division events. This is a temporary non-benefit eligible position.
Position End Date
Open Date	12/20/2024
Close Date
Open Until Filled	Yes
Special Instructions to Applicants	For Applicants Seeking Job Opportunities within the University Internal: Internal applicants will be considered within the first five (5) business days of the posting period. External: External applicants will be considered on the sixth (6) business day of the posting period.

Position Summary Information

Primary Purpose	The Front Desk Assistant serves as a positive customer service representative and ambassador for the Division of Student Life on the Sacramento Campus. The Front Desk Assistant provides administrative support to Student Life departments as needed.
Essential Functions	Answers telephones and greet guests, responds to questions and provides information, transfer callers as appropriate, receives and directs visitors, and is able to effectively prioritize workload. When students and guests are redirected, ensure that the department or individual is prepared to receive them by phone or in person. Ability to use department and campus technology including: EMS, FAMIS, Handshake & other related programs. Assists with special projects including, but not limited to: department events/activities, and Student Life and/or University initiatives. Assists with Marketing, Outreach events, Flyers & Social Media Demonstrate a positive attitude and ability to work successfully with diverse populations with a commitment to promote and enhance diversity and inclusion. Performs other duties as assigned or requested. This position serves as Campus Security Authority ( CSA) as outlined by the Clery Act. CSAs have federally mandated responsibilities to report crimes that are reported them. University of the Pacific recognizes that diversity, equity, and inclusion is foundational to the success of our valued students and employees. We prioritize policy and decision-making that demonstrates awareness of, and responsiveness to, the ways socio-cultural forces related to race, gender, ability, sexuality, socio-economic status, etc. impede or propel students, faculty, and staff.
Minimum Qualifications	High School Diploma or GED. Experience working in an office environment.
Preferred Qualifications	Solid verbal communication and telephone skills. Knowledge of basic office procedures, etiquette and discretion; professional manner and attire; courteous phone manners, and office reception. Experience and sensitivity in working with people of diverse backgrounds and cultures. Demonstrated experience in advancing social justice, equity, and inclusion in a university setting. Ability to engage and integrate culturally responsive practices and knowledge in their work.
Physical Requirements	The physical demands described here are representative but not definitive of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Duties require constant sitting and repetitive motion while using computer keyboard and phone. Frequent walking, standing and simple grasping. Occasional climbing stairs, walking across campus, stooping and reaching. Constant communication using both spoken and written means. May be required to lift up to 25 lbs. Work Environment/Work Week/Travel: Work performed primarily in a standard office environment. Work performed during standard business hours, but may require occasional evenings and weekends for various Department, University or Division events.
Hiring Range	$20.00 per hour. We consider factors such as, but not limited to, scope and responsibilities of the position, candidate's qualifications, internal equity, as well as market and organizational considerations when extending an offer.
Background Check Statement	All applicants who receive a conditional offer of employment are required to execute a release and authorization for a background screening.
AA/EEO Policy Statement	University of the Pacific is an affirmative action and equal opportunity employer dedicated to workforce diversity. In compliance with applicable law and its own policy, Pacific is committed to recruiting and retaining a diverse faculty and staff and does not discriminate in its hiring of faculty and staff, or in the provision of its employment benefits to its faculty and staff on the basis of race, color, religion, national origin, ancestry, age, genetic information, sex/gender, marital status, military and veteran status, sexual orientation, medical condition, pregnancy, gender identity, gender expression, or mental or physical disability.