Market Director, Risk Management

Ardent Health Services (AHS) is a national health care services company headquartered in Nashville, TN. Through its subsidiaries, Ardent owns and operates nearly 200 sites of care. Our subsidiaries own and operate hospitals and multispecialty physician practices in six states. Ardent includes 30 hospitals, 4,423 patient beds, 23,000 employees, and 1,700 employed physicians. Within the industry, we are noted for recognizing that every hospital is as unique as the community it serves. This in-depth understanding of how health care works at the local level is one of our great strengths.

POSITION SUMMARY

The Market Director, Risk Management is responsible for the oversight and support of a designated group of Ardent affiliates / facilities, based on size and geography. This position develops and supports facility level risk management activities and programs. This position will manage the Risk Management needs across the assigned affiliates, including support for policy and procedure implementation, risk identification and mitigation, and provide onsite and remote risk management related education, and support. The Market Director, Risk Management has significant interaction with hospital leadership, and other departments.

• Communication and Implementation of the AHS Risk Management Program, for designated facilities, including the Ardent Enterprise Risk Management program.
• Deliver training and education modules for identified and potential risk areas and best practices to assigned facilities.
• Provide support to the assigned facility Risk Managers for patient complaints/grievances, claims (discovery, mitigation/resolution efforts/proceedings related to potentially compensable events), annual insurance renewal process, & daily Risk Management needs as needed
• Development and Implementation support of strategic risk management initiatives, including Premium Credit Programs
• Prepare oral and written reports, including recommendations for improvement based on event related and/or industry trends
• Conduct quarterly claims reviews with assigned facilities and the AHS medical malpractice TPA
• Conduct onsite risk management assessment(s) for designated facilities & analyze market specific trends for early risk identification and mitigation.
• Responsible for support and compliance with key risk management metrics for designated facilities
• Coordinate policy and procedure implementation at assigned facilities, when necessary.
• Coordination of multi-disciplinary joint projects and initiatives, along with identification/implementation of facility specific projects and initiatives related to specific risk mitigation needs for designated facilities

Education & Experience:

• BSN is preferred.
• 5+ years in relevant Healthcare experience, including direct oversight of Risk Managers
• Experience prioritizing, conducting, and documenting investigations is required.

Knowledge, Skills & Abilities:

• Ability to define problems, collect data, establish facts, and draw valid conclusions.
• Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with
• several abstract and concrete variables.
• Ability to plan, develop, and present programmatic materials in front of an audience greater than20 people,
• including senior leadership at the facility and corporate levels.
• Healthcare specific risk management knowledge
• Strong and effective communication skills
• Critical thinking, prioritization of work streams and projects and problem solving abilities.
• Experience prioritizing, conducting, and documenting investigations is required.
• Travel is required.