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Clinical Transformation Coordinator- Pop Health

Thomas Jefferson University & Jefferson Health
United States, Pennsylvania, Philadelphia
Jan 20, 2025

Job Details

The Clinical Transformation Coordinator will work with Population Health leadership and management teams to support the success of the population health programs, including but not limited to performance improvement, governance, education, technology initiatives, and data analysis. The role will participate in multiple cross functional teams to drive success of strategic initiatives that improve patient engagement and quality of care delivered by Jefferson Health. By supporting execution of such initiatives, the role will participate in decisions that have significant impact on the care of patients and performance of the ACO/CIN/ Population Health Services and value-based programs. Problems are expected to be complex and require careful consideration of the needs of multiple stakeholders, performance goals, and fixed budgets.

Job Description

Essential Functions

* Interacts with co-workers, visitors, and other staff consistent with the values of Jefferson.

* Coordinates and supports strategic projects for ACO/CIN/Population Health Services Supports implementation and optimization of Population Health initiatives to improve outcomes.

* Tasks may include managing vendor relationships, evaluating software or other solutions,project management, workflow development, ongoing support and education.

* Participate in cross functional teams to optimize use of electronic health record and population health information technology tools in practices.

* Administrates committees that are important to ACO and/or value-based programs

* Tasks may include preparation of agendas and other materials, taking and summarizing minutes, communicating action items, and ensuring execution of action items.

* Collaborates to develop policies, procedures, and workflows that improve quality and efficiency of care for ACO/value-based program patients

* Organizes and analyzes data in order to evaluate program effectiveness and identify opportunities for improvement.

* Troubleshoot problems and inefficiencies; works with key stakeholders to develop solutions.

* Resolves and/or escalates operational issues raised by medical directors, practice engagement liaisons, or key stakeholders related to assigned projects.

* May manage direct report(s) to support success in role and their growth.

Competencies (Knowledge, Skills, and Abilities Required):

* Able to prioritize, schedule, and monitor multiple projects. Strong program management and technical skills

.* Ability to work independently, take initiative, complete tasks to deadlines.

* Strong attention to detail.

* Ability to effectively work on multi-disciplinary teams facilitating change to meet performance targets.

* Able to establish strong collaborative relationships and work with others, including physicians and other clinical staff, in a cooperative and effective manner.

* Strong analytical skills with demonstrated ability to research, make decisions, and/or formulate recommendations based on analyses.

* Advanced interpersonal skills and a demonstrated ability to manage conflict.

* Ability to present complex information to management, clinical leaders, and external audiences.

* Ability to adapt effortlessly in a collaborative, shared leadership, "start-up" type environment in which policies, procedures, and technology may change as needs and goals of the organization change.

* Technical proficiency with the complete Microsoft Office suite required.

* Professional verbal and written communication skills.

Minimum Education and Experience Requirements:

Education:

* Bachelors degree in Business, Economics, Public Health or related field required.

AND

Experience:

* Five years of health care management experience.

* Experience working closely with key stakeholders including change management, practice transformation, and workflow design/optimization required.

* Experience with payer quality measure programs and ACO models such as HEDIS, STARS, and Medicare Shared Savings Program preferred.

* Experience with program management preferred.

* Experience with electronic health record(s) and/or other health information technology tools preferred.

* Management experience preferred.

Work Shift

Rotating (United States of America)

Worker Sub Type

Regular

Primary Location Address

1101 Market, Philadelphia, Pennsylvania, United States of America

Nationally ranked, Jefferson, which is principally located in the greater Philadelphia region, Lehigh Valley and Northeastern Pennsylvania and southern New Jersey, is reimagining health care and higher education to create unparalleled value. Jefferson is more than 65,000 people strong, dedicated to providing the highest-quality, compassionate clinical care for patients; making our communities healthier and stronger; preparing tomorrow's professional leaders for 21st-century careers; and creating new knowledge through basic/programmatic, clinical and applied research. Thomas Jefferson University, home of Sidney Kimmel Medical College, Jefferson College of Nursing, and the Kanbar College of Design, Engineering and Commerce, dates back to 1824 and today comprises 10 colleges and three schools offering 200+ undergraduate and graduate programs to more than 8,300 students. Jefferson Health, nationally ranked as one of the top 15 not-for-profit health care systems in the country and the largest provider in the Philadelphia and Lehigh Valley areas, serves patients through millions of encounters each year at 32 hospitals campuses and more than 700 outpatient and urgent care locations throughout the region. Jefferson Health Plans is a not-for-profit managed health care organization providing a broad range of health coverage options in Pennsylvania and New Jersey for more than 35 years.

Jefferson is committed to providing equal educational and employment opportunities for all persons without regard to age, race, color, religion, creed, sexual orientation, gender, gender identity, marital status, pregnancy, national origin, ancestry, citizenship, military status, veteran status, handicap or disability or any other protected group or status.

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