Product Manager - Commercial Lines (Hybrid)

Selective Insurance
paid time off, tuition assistance
United States, Connecticut, Hartford
90 State House Square (Show on map)
Dec 18, 2024
About Us At Selective, we don't just insure uniquely, we employ uniqueness. Selective is a midsized U.S. domestic property and casualty insurance company with a history of strong, consistent financial performance for nearly 100 years. Selective's unique position as both a leading insurance group and an employer of choice is recognized in a wide variety of awards and honors, including listing in Forbes Best Midsize Employers in 2024 and certification as a Great Place to Work in 2024 for the fifth consecutive year. Employees are empowered and encouraged to Be Uniquely You by being their true, unique selves and contributing their diverse talents, experiences, and perspectives to our shared success. Together, we are a high-performing team working to serve our customers responsibly by helping to mitigate loss, keep them safe, and restore their lives and businesses after an insured loss occurs. Overview Oversees strategy and business segment alignment for Commerical, Personal, or E&S products, and is accountable for all aspects of delivery of product capabilities from deployment to adoption within a defined budget. Champions change management internally; overseeing communications and training plans. Builds and maintains strong collaboration with the team and acts as primary bridge between IT and business management by effectively representing product team and program challenges. Creates and leads implementation of a comprehensive plan to understand and integrate competitor intelligence and insights into emerging market trends. All job duties and responsibilities must be carried out in compliance with applicable legal and regulatory requirements. Responsibilities Identifies and develops new product ideas, defines product requirements and expected outcomes and oversees product documentation. Prioritizes the development of business capabilities, defines minimum viable products (MVP), and accountable for building and maintaining product roadmaps. Manages and monitors activities and results of the Product Owner team to ensure accurate, quality work. Supervises and coaches direct reports including overseeing performance reviews, hiring & training, salary reviews, development planning and day to day guidance. Oversees end-to-end delivery of delivery of products, from deployment to adoption. Manages implementation plan and monitors progress of the team. Champions change management, ensuring that training and communication plans are in place. Gathers and analyzes data on training effectiveness and updates as needed. Builds cohesive partnership between Information Technology and business segment teams, identifying and solving communication gaps, driving process improvement, communicating transparently and representing product team challenges. Oversees integration of Voice of the Customer input and manages feedback loop on product features, user experience and enhancements. Develops and maintains effective partnerships with business segment leaders, building credibility and leveraging expertise to create alignment with the business strategy and vision. Gathers and analyzes information on competitive intelligence, industry trends and consumer needs. Creates and implements strategy to maintain competitive advantage. Empowered to take decisive action on behalf of the team within pre-established guidelines; ensures team members are empowered to make decisions within their guidelines. Partner with business and process owners to track product outcomes and validate benefits realization; institute data-driven decision making to measure success or failure Qualifications Knowledge and Requirements Highly proficient written and verbal communication skills Possesses strong knowledge and practical application of Agile methodologies Possesses strong knowledge of software development life cycles Effective ability to build and maintain collaborative relationships Fosters teamwork, collaboration and a positive work environment Ability to coach, lead and supervise a team of direct Highly proficient ability to write and interpret requirement documents for complex business systems reports Ability to solve problems and make sound decisions based on diverse perspectives and effective use of data in a timely manner, even when faced with imperfect information Effectively manages and executes on the appropriate balance between strategic thinking and attention to detail Education and Experience College degree preferred 5+ years of business analysis experience 2+ years of experience in insurance line of business role 2+ years of supervisory experience Total Rewards Selective Insurance offers a total rewards package that includes a competitive base salary, incentive plan eligibility at all levels, and a wide array of benefits designed to help you and your family stay healthy, achieve your financial goals, and balance the demands of your work and personal life. These benefits include comprehensive health care plans, retirement savings plan with company match, discounted Employee Stock Purchase Program, tuition assistance and reimbursement programs, and paid time off plans. Additional details about our total rewards package will be provided during the recruiting process. The actual base salary is based on geographic location, and the range is representative of salaries for this role throughout Selective's footprint. Additional considerations include relevant education, qualifications, experience, skills, performance, and business needs. Additional Information Selective is an Equal Employment Opportunity employer. That means we respect and value every individual's unique opinions, beliefs, abilities, and perspectives. We are committed to promoting a welcoming culture that celebrates diverse talent, individual identity, different points of view and experiences - and empowers employees to contribute new ideas that support our continued and growing success. Building a highly engaged team is one of our core strategic imperatives, which we believe is enhanced by diversity, equity, and inclusion. We expect and encourage all employees and all of our business partners to embrace, practice, and monitor the attitudes, values, and goals of acceptance; address biases; and foster diversity of viewpoints and opinions.