Endpoint Administrator

Maricopa County
parental leave, sick time, tuition reimbursement
United States, Arizona, Phoenix
301 West Jefferson Street (Show on map)
Dec 18, 2024
Posting Date 12/17/24 Application Deadline 01/03/25 Pay Range $62,000 - $108,000 annually Salary offers are based on the candidate's equivalent experience and internal equity with other employees within the same job classification. The position is not eligible for overtime compensation. Job Type Unclassified Department Clerk of the Superior Court About the Position The Endpoint Administrator provides technical support and maintenance of infrastructure hardware and software, system monitoring and escalation, and problem determination and resolution. This position requires a wide range of desktop and infrastructure knowledge, including, but not limited to, computer hardware, mobile devices, networking, printers, security, software, storage, and telecommunications. About Us Join a team on a mission to provide fair and equitable access to justice.Our department is looking for people who strive to provide excellent customer service, collaborate in a team atmosphere, and serve the community by actively learning through experiences, using both successes and failures as opportunities to learn and grow. Every team member plays a vital role inproviding services for the justice system, the legal community, and the general public. Proud to Offer Work with a greater purpose Tuition reimbursement Exceptional work-life balance with hybrid work schedule options Opportunities for growth and development within Maricopa County Low-cost, high-value healthcare for you and your qualifying dependents Paid vacation, sick time, and parental leave Extensive wellness program, including healthcare premium discounts Employee discounts for goods and services Maricopa County participates in the Arizona State Retirement System. This defined retirement benefit requires a 12.27% monthly contribution rate and includes a 100% employer match on Day 1 Learn more at Work With Us \| Maricopa County, AZ We Require Four years of related work experience in administering, configuring, managing, installing, and troubleshooting server and storage systems Bachelor's degree in Computer Science, Information Technology, a closely related field, or a technology-related discipline An equivalent combination of post-secondary education and/or job-related experience may substitute for the required education on a year-for-year basis We Also Value Two years of related experience with Enterprise Management technology such as Intune, Azure AD, SCCM, and other third-party tools Five years of related experience supporting an MS Windows environment Three years of experience with Microsoft O365 and associated suite of tools Directory management experience Group Policy Management experience Scripting and automation with PowerShell experience Experience with SCCM or other software management tool implementation, deployment, and management Job Contributions Implement patch management strategy and schedule installation configures applications for deployment to desktops Anticipate, mitigate, identify, troubleshoot, and resolve hardware and software problems on Azure AD, Intune, Autopilot, Office 365, and SCCM Recommend, schedule, and perform software and hardware improvements, upgrades, patches, reconfigurations, and/or purchases using Endpoint Management applications Manage WSUS and security software to ensure endpoints have the latest patches and security Participate in County security initiatives, including regular security workshops, keeping the department up-to-date against the latest threats, and providing security training to DTI employees Monitors all endpoints for performance and alerts COC DTI to issues Manage Group Policy for desktop workstations to enable day-to-day business operations Manage Azure Active Directory users and groups as required and user accounts, permissions, access rights, and storage allocations in accordance with best practices regarding privacy, security, and regulatory compliance Support the SCCM imaging process, including loading new device drivers and assisting Desktop Support with imaging-related issues Monitor Splunk and other security logs and implement security policies and procedures for endpoints Assist the DTI Support Center and Desktop Support teams in identifying, diagnosing, and resolving user and system issues Participate in the creation, documentation, and implementation of IT policies and procedures Assist management and other teams with projects as assigned Working Conditions Mostly in an office setting, in a high-volume, fast-paced environment. Requires long periods of sitting while completing computer activities Selection Procedure Only the most qualified candidates will be considered Consideration will only be given to candidates who submit online applications Candidates will be contacted primarily through email and their Workday online application profile Must pass a pre-employment background and/or fingerprint investigation as required by statute or policy, including drug and alcohol testing requirements for positions designated as safety-sensitive Maricopa County is an equal opportunity employer. Apply Now!