Senior Technical Support Engineer
 MKS Instruments | |
 United States, New York, Rochester | |
| 100 Highpower Road (Show on map) | |
 Dec 16, 2024 | |
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A Day in Your Life at MKS: You will provide technical support to field engineers, technicians and product support who are diagnosing, troubleshooting, repairing and debugging complex electro/mechanical equipment, computer systems, and/or complex software. In this role you will report to the manager of technical support. You Will Make an Impact By:
*New Product Development (30% of time)
*Technical response/support (15% of time)
*Training (15% of time)
* Travel Requirements: Up to 15% of Travel is required. Preferred Skills: (Optional) * Troubleshooting Electronic circuits Physical Demands and Working Conditions: * Perform activities such as sitting, standing, or typing for extended periods of time * Ability to observe documents and details at close range (within a few feet of the observer) Compensation and Benefits: Pay Range: $75k - 85k is range is a good faith estimate of the expected salary range for this position, based on a wide range of factors including qualifications, experience and training, operational and business needs and other considerations permitted by law.At MKS, it is not typical for an individual to be hired at or near the top of the range for the role. #LI-AS1 Globally, our policy is to recruit individuals from wide and diverse backgrounds. However, certain positions require access to controlled goods and technologies subject to the International Traffic in Arms Regulations (ITAR) or Export Administration Regulations (EAR). Applicants for these positions may need to be "U.S. persons." "U.S. persons" are generally defined as U.S. citizens, noncitizen nationals, lawful permanent residents (or, green card holders), individuals granted asylum, and individuals admitted as refugees. Globally, our policy is to recruit individuals from wide and diverse backgrounds. However, certain positions require access to controlled goods and technologies subject to the International Traffic in Arms Regulations (ITAR) or Export Administration Regulations (EAR). Applicants for these positions may need to be "U.S. persons." "U.S. persons" are generally defined as U.S. citizens, noncitizen nationals, lawful permanent residents (or, green card holders), individuals granted asylum, and individuals admitted as refugees. MKS Instruments, Inc. and its affiliates and subsidiaries ("MKS") is an affirmative action and equal opportunity employer: diverse candidates are encouraged to apply. We win as a team and are committed to recruiting and hiring qualified applicants regardless of race, color, national origin, sex (including pregnancy and pregnancy-related conditions), religion, age, ancestry, physical or mental disability or handicap, marital status, membership in the uniformed services, veteran status, sexual orientation, gender identity or expression, genetic information, or any other category protected by applicable law. Hiring decisions are based on merit, qualifications and business needs. We conduct background checks and drug screens, in accordance with applicable law and company policies. MKS is generally only hiring candidates who reside in states where we are registered to do business. MKS is committed to working with and providing reasonable accommodations to qualified individuals with disabilities. If you need a reasonable accommodation during the application or interview process due to a disability, please contact us at:accommodationsatMKS@mksinst.com . If applying for a specific job, please include the requisition number (ex: RXXXX), the title and location of the role | |