HME LIAISON

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You were meant for Hopkins. Johns Hopkins Pharmaquip is a private, not-for-profit, community health care provider, governed by a community-based board of trustees. As a member of Johns Hopkins Medicine, Johns Hopkins Howard County Medical Center is a 266-bed acute care facility that has been serving the community for nearly 40 years. We can offer the most advanced, innovative technology with the collaboration and teamwork typically found in a community hospital. Our exceptional employee development programs offer unlimited career growth potential.

What Awaits You?

• Career growth and development
• Diverse and collaborative working environment
• Paid Time Off
• Affordable and comprehensive benefits package

The HME Liaison is responsible for receipt, qualification, and processing of referrals received on-site from referral source. Ensure all data elements are present prior to processing. Exceed the expectations for customers and managers. Provide service to internal and external customers ensuring adequate information is received in a complete, courteous, and compliant manner. Respond to customer inquiries and follow through for completion. Complete distribution of equipment - including instruction for use and reimbursement for services rendered. Function as a liaison to sustain and grow services within designated facility.

Hear from our hospital president

https://www.youtube.com/watch?v=qj5KuB34gU8

Shift:

Full Time

Day Shift

Location:

Johns Hopkins Home Care Group

via Annapolis Maryland

Education:

• High School Diploma or Equivalent

Knowledge:

• medical terminology, preferred
• billing
• customer service principals and service expectations

Skills:

• Effectively and professionally communicate/interact with customers, personnel, and referral sources
• Demonstrate excellent verbal, face to face, & written communication skills
• Ability to effectively multi-task and follow through orders for completion
• Detailed oriented, organized & able to work in a team environment
• Ability to work as member of a team, solve problems and work on many projects at once, with deadlines
• Accurate data entry

Work Experience:

• 1 year of customer service required; durable medical equipment knowledge preferred
• Experience in health care field, preferred

Working Conditions:

• This position is located in a hospital setting which includes entering patient rooms, working on nursing units, and significant walking between nursing units and building.
• Possible exposure to communicable diseases, hazardous materials, and pharmacological agents with little likelihood of harm if established health precautions are followed.
• Requires lifting and carrying of medical equipment such as infusion pumps, portable oxygen tanks, or walkers.
• Climbing stairs
• Frequently requires reaching, grasping, handling of products and equipment
• Mobility
• Flexibility around patients
• Ability to work weekends and extended shifts as needed.

Our competitive Benefit Package is designed to support the well-being and financial security of our employees and includes:

• Full medical, dental, and vision plans,
• Retirement plans,
• Paid time off (PTO),
• Tuition reimbursement for you and your dependents,
• Earn up to $1,000 annually for practicing self-care with Healthy @ Hopkins
• Tell a friend and get paid! Ask about our Employee Referral Program Bonus!
• And more! Visit https://jhhs.mybenefitsjhhs.com/

Important Notices:

***Effective January 1st 2022, you must be fully vaccinated with an FDA COVID-19 vaccination and provide proof of your vaccination status as part of your occupational health screening. Exceptions to the COVID-19 vaccination requirement may be granted to individuals for religious beliefs or medical reasons by following the proper protocols.Effective 6/1/23, employees at Johns Hopkins All Children's Hospital, its affiliate locations and Florida State Residents are not required to obtain the COVID-19 vaccine. In the wake of the COVID-19 pandemic, the Johns Hopkins Health System remains committed to providing the highest quality care for our patients and our communities. We encourage you to explore our current opportunities.

***Authorization to Work in the United States:Applicants who require sponsorship now or in the future will not be considered for this position.

Salary Range: Minimum 16.34 per hour - Maximum 26.94 per hour. Compensation will be commensurate with equity and experience for roles of similar scope and responsibility.

In cases where the range is displayed as a $0 amount, salary discussions will occur during candidate screening calls, before any subsequent compensation discussion is held between the candidate and any hiring authority.

JHM prioritizes the health and well-being of every employee. Come be healthy at Hopkins!

Diversity and Inclusion are Johns Hopkins Medicine Core Values. We are committed to creating a welcoming and inclusive environment, where we embrace and celebrate our differences, where all employees feel valued, contribute to our mission of serving the community, and engage in equitable healthcare delivery and workforce practices.

Johns Hopkins Health System and its affiliates are drug-free workplace employers.