Systems Engineer (Contract)

Role Overview

As a Systems Engineer, you will contribute to Sirva's success by performing the tasks and duties to maintain a global system of servers and storage that host Sirva applications. The Systems Engineer will respond to support requests and incidents, troubleshoot to resolution and investigate root cause analysis. The Systems Engineer will recommend technical configurations and operations procedures to continually improve the performance of Sirva systems. The Systems Engineer will provide reports on the health of the server infrastructure, including security compliance and capacity management.

What You'll Be Doing

• Configure, manage and support on-premise global virtualized by designing standard configurations, maintaining currency, updating inventory and configuration databases, and responding to requests and incidents
• Configure and manage patch updates and software deployment packages
• Configure and manage automated monitoring for infrastructure and business applications
• Support the Security Team to remediate vulnerabilities including zero day threats as they occur
• Work with other teams to implement business and infrastructure projects - server and storage architecture, resource provisioning, software installations, application troubleshooting etc.
• Create and maintain documentation, including standards, network diagrams, drawings and deployment plans
• Participate in the troubleshooting and resolution of system and application incidents and problems
• Analyze root cause for server and application problems
• Share 7x24x365 on-call responsibilities with other team members
• Provide infrastructure metrics for team and executive reporting
• Participate in infrastructure and application Disaster Recovery design, setup and testing exercises
• Other duties may be assigned

What You Bring to Sirva

• 10+ years of progressive experience working in a mostly Windows Server environment
• Ability to independently perform system support responsibilities for environment build and maintenance, on call support and change requests including outside of business hours
• Good experience of Azure Cloud design and build (AD, OS, SQL, storage security and networking) and migration of application workload, certification is an asset
• Good experience of MS Cloud applications - O365, OneDrive, Teams, D365
• Expert knowledge of Windows server 2012 - 2019, Microsoft MCSE (Server Infrastructure) certification is an advantage
• Expert knowledge of Microsoft Active Directory infrastructure - Azure connector, GPO management, OU structure management, RBAC, DFS, Storage Replica, multiple geographically dispersed domain controller management
• Excellent knowledge of VMWare vCenter (6.5), certification is an advantage
• Knowledge of Citrix XenApp 7.15, certification is an advantage
• Demonstrated experience of storage management (Cloud, Netapp and EMC preferred)
• Good experience with monitoring tools, patch updates and software deployment packages (Solarwinds preferred, but not essential).
• Experience implementing and administering common TCP/IP-based services, including DNS, DHCP, HTTP, SSH, SMTP
• Experience with enterprise security including multi-factor authentication, and antivirus, anti-malware and other threats
• Knowledge of ITIL best practices
• Experience of disaster recovery design, setup and testing exercises
• Experience using incident management tools to document hardware and software defects and resolution
• Excellent communication and interpersonal skills.
• Ability to work with minimal to no supervision, and provide proactive updates to the leadership team.
• Ability to foster a team environment through transparency and collaboration
• Ability to multi-task in a dynamic working environment
• You foster belonging and encourage authenticity. You are inclusive, value diversity, and recognize that these behaviors empower and inspire positive action and promote innovation

What Sirva Offers

• Competitive salary and incentive plans
• Workplace flexibility for a balanced work/life approach
• Comprehensive benefits packages and wellness program
• Generous company-paid vacation days and holiday time
• Challenging, collaborative, diverse corporate culture
• Ongoing opportunities for learning and career development
  
  

#LI-Remote

SIRVA Worldwide Relocation and Moving is a global leader in moving and relocation services, offering solutions for mobility programs to companies of every size. With 75 owned locations and more than 1,000 franchised and agent locations in 177 countries, we offer unmatched global breadth supported by localized attention and innovative technology that strikes the right balance of self service and human support. From relocation and household goods to commercial moving and storage, our portfolio of Brands (SIRVA, Team Relocations, Allied, northAmerican, & SMARTBOX) provides the only integrated moving/relocation solution in the industry. By leveraging our global network, we deliver a superior experience that only a "one-stop shop" can provide. We're a team that works globally to provide the best service locally - a company that is everything you need, everywhere you need it. For more information please visit www.sirva.com.

SIRVA brings together strong, collaborative people in a dynamic culture of mutual respect, support, and passion for the brand and product. We believe innovation drives winning performance, and we constantly challenge ourselves to be the very best we can in every aspect of our business. You will be surrounded by some of the brightest and most driven people in the industry. At SIRVA, you will be in great company!

At SIRVA, we're committed to cultivating a workplace that reflects the diversity of the global organizations that we serve. We recognize that building an inclusive, engaged company culture results in empowered employees that reflect a wide range of approaches and perspectives. Those perspectives lead to new ideas. New ideas lead to innovation and excellence. Our approach to diversity, equality and inclusion is driven by a commitment to these values and a belief that diversity makes our company stronger.

SIRVA is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, military status, genetic information or any other consideration made unlawful by applicable federal, state, or local laws. SIRVA also prohibits harassment of applicants and employees based on any of these protected categories.

If you need a reasonable accommodation because of a disability of any part of the employment process, please send an email to Human Resources at HRSIRVA@SIRVA.com and let us know the nature of your request and your contact information.