Ambulatory Pharmacy Tech Supervisor (IL) - PHMI

Prime Healthcare is an award-winning health system headquartered in Ontario, California. Prime Healthcare operates 45 hospitals and has more than 300 outpatient locations in 14 states providing more than 2.6 million patient visits annually. It is one of the nation's leading health systems with nearly 50,000 employees and physicians. Fourteen of the Prime Healthcare hospitals are members of the Prime Healthcare Foundation, a 501(c)(3) not-for-profit public charity. Prime Healthcare is actively seeking new members to join our corporate team!

Company is an equal employment opportunity employer. Company prohibits discrimination against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age (subject to applicable law), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. The Company also prohibits harassment of applicants or employees based on any of these protected categories. Know Your Rights: https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf

The Ambulatory Pharmacy Technician Supervisor reports to the Regional Manager of Ambulatory Care Pharmacy Services and directly oversees a team of pharmacy technicians that span the ambulatory pharmacy space, including referral based HOPD pharmacist managed clinics, specialty pharmacy, and population health pharmacy services. The Ambulatory Pharmacy Technician Supervisor is responsible for ensuring that the pharmacy technician role is taken into account for workflow improvements and strategic initiatives across the service line. Activities that are overseen include prior authorizations; troubleshooting and resolving billing rejections; helping patients understand insurance coverage; facilitating financial assistance by screening patients for eligibility and obtaining supporting documentation; ensuring timely filling of prescription orders; documenting patient interactions within the EMR.

EDUCATION, EXPERIENCE, TRAINING

Required qualifications:

1. High school diploma or equivalent degree.
2. Current State of IL pharmacy technician license in good standing

3. Minimum of 5+ years of pharmacy technician experience

4. Supervisory technician experience of 1+ years.

5. Strong verbal and written communication skills required.

Preferred qualification:

1. Previous work in ambulatory pharmacy setting preferred.

2. Extensive EPIC electronic medical records (EMR) system knowledge/experience preferred.

3. Familiarity with pharmacy financial assistance programs and insurance processing preferred.