Business Support Services Supervisor

Ball State University Libraries is searching for a customer service and detail-oriented person to join our team as Business Support Services Supervisor. This position is responsible for planning and directing the daily operations of the Business Support Services unit. Facilitating user access to library services and spaces; account, administer, and safeguard all funds collected from public access, coin-operated machines; communicate facilities issues with Facilities Planning and Management; maintain knowledge of, adhere to, and implement policies and procedures regarding funds, public-use furniture, equipment, mail, and materials shipped and received. This position also plays a pivotal roll with internal asset tracking and space imaging through AutoCAD software. At Ball State University Libraries, we are committed to maintaining a positive, collaborative, and inclusive work environment, where your success is supported. This is a full-time opportunity that comes with a great benefits package, including generous paid time off and 10 paid holidays, University-funded retirement programs, medical and prescription plans, dental, flexible spending and health savings accounts, tuition discounts, and much more! Come be a part of the Ball State University Libraries team!

At Ball State University, inclusiveness is one of the enduring values and informs all of our work. We define 'inclusiveness' as a commitment 'to respect and embrace equity, inclusion, and diversity in people, ideas, and opinions.' As such, this value incorporates a commitment to inclusive excellence and freedom of expression.

Ball State University offers an excellent benefits package for eligible positions. Click here to explore options.

Curious about benefits calculations? Please visit the following link to explore: https://www.bsu.edu/about/administrativeoffices/humanresources/jobs

Plan and direct the supervision for the library business support operations and staff, facilitating user access to library services and spaces; account, administer, and safeguard all funds collected from public access, coin-operated machines; communicate facilities issues with Facilities Planning and Management; maintain knowledge of, adhere to, and implement policies and procedures regarding funds, public-use furniture, equipment, mail, and materials shipped and received; maintain up-to-date inventory databases tracking University Libraries physical assets; support an inclusive, diverse, and collaborative work environment and service culture to advance the strategic direction of the University Libraries.

Bachelor's degree from an accredited university by date of employment

At least two years of related experience; supervisory experience.

Strong computer skills with Microsoft applications. Strong oral and written communication skills

Bachelor's degree in Business or related field.

Experience with building management, fund management and photocopy, microform, and duplicating equipment; experience with AutoCAD software.

Business Support Services Assistants (2) and students.

Ball State University is an Equal Opportunity/Affirmative Action employer that is strongly and actively committed to diversity within its community. Women, minorities, individuals with disabilities and protected veterans are strongly encouraged to apply. All qualified applicants will receive equal consideration for employment without regard to race, color, ethnicity, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, disability, protected veteran status or any other legally protected status.

Ball State University is located in Muncie, Indiana, on an attractive campus 45 miles northeast of Indianapolis. Approximately 20,000 graduate and undergraduate students enroll in one of eight academic colleges that offer 270+ undergraduate and graduate programs. Many of our master's, doctoral, certificate, and specialist degrees rank among the best in the nation. We engage students in educational, research, and creative endeavors that empower our graduates to have fulfilling careers and meaningful lives enriched by lifelong learning and service, while we enhance the economic, environmental, and social vitality of our community, our state, and our world.

The minimum salary for this position is $46,000.

Plan and direct supervision for the library business support operations: includes fund management, support equipment, mail, materials receiving/shipping and facility problems.

Coordinate and communicate with Facilities Planning and Management personnel and outside maintenance firms on facility and custodial problems, involves regularly inspecting the entire facility for potential problems.

Manage inventory database and AutoCAD floor diagrams for public-use furniture and equipment; inspect and maintain public area set up to ensure accessibility and comfort of library guests.

Maintain and track facility work orders and move requests (B450) for Bracken Library and branches by monitoring progress through completion; follow up with Facilities as needed.

Create, implement, and oversee maintenance procedures and databases for physical property and chemical inventories in the University Libraries regarding asset classification and control, inventory, storage, receipt, and distribution, and MSDS chemical data sheets.

Account, administer and safeguard all funds relating to coin-op revenue, bill changers, and debit cards.

Assign and review work, orient and train staff, and make recommendations in all areas related to supervision, including but not limited to interviewing and selection, compensation, discipline, performance appraisal, and training and career development of the Business Support Services Assistants.

Assign and review work, orient and train student employees, and make recommendations as to interviewing and selection, performance appraisal, and discipline; manage student budget and prepare projections; prepare weekly schedule for student employees and arrange for substitutions.

Provide input, adhere and implement all library policies and procedures regarding funds, equipment, mail, materials received/shipped and facility problems.

Perform other related duties as assigned.

In support of your application for this position, please prepare and submit a cover letter that describes how your qualifications and experience align with the elements of the position description (or leadership profile). In your cover letter, please select one of our enduring values and describe how you have demonstrated a commitment to that value in your professional endeavors.