Patient Services Supervisor - Food and Nutrition Services

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Department

Job Summary

Under general supervision, plan, direct, and coordinate activities of an organization or department that serves food and beverages. Oversees the work of team members who prepare food, serve and clean-up in the cafeteria, production, storeroom, tray line and related areas. Oversees the process for stocking of food items. Communicates and implements HACCP guidelines. Complies with regulatory agency requirements.

Essential Functions:

• Operations Management
  Oversee the operations of Food Services including but not limited to: assisting in establishing standards for personnel performance and customer service; coordinating assignments of cooking personnel to ensure economical use of food and timely preparation; scheduling use of facilities or catering services for events such as banquets or receptions, and negotiate details of arrangements with clients. Resolve customer complaints or problems (30%)
• Food Preparation
  Monitor food preparation methods, portion sizes, and garnishing and presentation of food to ensure that food is prepared and presented in an acceptable manner. (30%)
• Health and Safety/Cleaning and Sanitation
  Monitor compliance with health and fire regulations regarding food preparation and serving, and building maintenance in dining facilities. Keep records required by government agencies regarding sanitation or food subsidies. (20%)
• Inventory Management
  Oversee the management of food supplies and equipment including but not limited to: ordering and purchasing equipment and supplies; arranging for equipment maintenance and repairs, and coordinate a variety of services, such as waste removal and pest control. Maintain food and equipment inventories, and keep inventory records. (10%)
• Staff Supervision
  Assist in assessing staffing needs, recruiting, mentoring and monitoring the performance of staff. (10%)

Education:

• High School Diploma or GED required

Work Experience:

• 1-3 years Three years of experience performing food preparation and/or service for an establishment such as an educational, restaurant, hotel, correctional, military, or medical institute required and
• 1-3 years Lead experience required

Licenses:

• ServSafe Food Handle - ANSI - American National Standards Institute required

Knowledge, Skills and Abilities:

• Knowledge of supervisory theories and methods sufficient to be able to perform a variety of supervisory functions
• Knowledge of food safety techniques and HACCP guidelines.
• Knowledge of safety hazards and necessary safety precautions sufficient to be able to establish a safe work environment.
• Knowledge of methods and procedures specific to maintaining sanitary food preparation conditions sufficient to be able to direct, coordinate and participate in the preparation of food.
• Knowledge of techniques and equipment for preparing food for consumption, including storage/handling techniques.
• Knowledge of addition, subtraction, multiplication, division, and fractions sufficient to be able to perform mathematical calculations.
• Skill in prioritizing and coordinating activities to ensure effective and efficient completion of the work assignments.
• Skill in analyzing and resolving problems related to the work assignment.
• Skill in communicating and establishing effective working relationships with other employees, organizations and the public.
• Skill in applying the principles of staff development to provide staff training and cross training.
• Knowledge and computer skills to access and process information. Microsoft Systems

Shift

Work Type

Salary

Benefits

• Outstanding benefits including up to 27 paid days off per year, immediate retirement plan employer contribution up to 9.5%, and generous medical plans

• Free RTD EcoPass (public transportation)

• On-site employee fitness center and wellness classes

• Childcare discount programs & exclusive perks on large brands, travel, and more

• Tuition reimbursement & assistance

• Education & development opportunities including career pathways and coaching

• Professional clinical advancement program & shared governance

• Public Service Loan Forgiveness (PSLF) eligible employer+ free student loan coaching and assistance navigating the PSLF program

• National Health Service Corps (NHCS) and Colorado Health Service Corps (CHSC) eligible employer

Our Values

• Respect

• Belonging

• Accountability

• Transparency

All job applicants for safety-sensitive positions must pass a pre-employment drug test, once a conditional offer of employment has been made.

Denver Health is an integrated, high-quality academic health care system considered a model for the nation that includes a Level I Trauma Center, a 555-bed acute care medical center, Denver's 911 emergency medical response system, 10 family health centers, 19 school-based health centers, Rocky Mountain Poison & Drug Safety, a Public Health Institute, an HMO and The Denver Health Foundation.

As Colorado's primary, and essential, safety-net institution, Denver Health is a mission-driven organization that has provided billions in uncompensated care for the uninsured. Denver Health is viewed as an Anchor Institution for the community, focusing on hiring and purchasing locally as applicable, serving as a pillar for community needs, and caring for more than 185,000 individuals and 67,000 children a year.

Located near downtown Denver, Denver Health is just minutes away from many of the cultural and recreational activities Denver has to offer.

We strongly support diversity in the workforce and Denver Health is an equal opportunity employer (EOE).

Denver Health values the unique ideas, talents and contributions reflective of the needs of our community. For more about our commitment to diversity visit: https://www.denverhealth.org/for-professionals/careers/diversity-and-inclusion

Applicants will be considered until the position is filled.