Clinical Nurse Coordinator

The UNM Medical Group, Inc. is hiring for a Clinical Nurse Coordinator to join our Office of Population Health Management department. This opportunity is a full-time day shift opening located in Albuquerque, New Mexico. This is a hybrid position. The ideal candidate will need to be willing to perform Annual Wellness Visits for multiple ambulatory clinics, provide virtual visits, and work remotely.

Minimum $75,670 - Midpoint $96,439*

*Salary is determined based on years of total relevant experience.

*Salary is based on 1.0 FTE (full time equivalent) or 40 hours per week. Less than 40 hours/week will be prorated and adjusted to the appropriate FTE.

Summary:

Under general supervision, provides clinical and operational support to healthcare providers and patients. Serves as the liaison between the healthcare team and the clinic, acts as the primary contact for referring providers and patients, and works closely with healthcare professionals to ensure patients are appropriately scheduled for necessary tests and procedures. Addresses patient concerns and facilitates smooth coordination of services across multiple departments, clinics, and healthcare facilities. This role also serves as a resource and educator for both patients and staff. Patient care assignments may include individuals of all age groups.

Minimum Job Requirements of a Clinical Nurse Coordinator:

Associate degree in nursing with 2 years of nursing experience. Licensed Registered Nurse (RN) in State of New Mexico. Completed degree from an accredited institution that are above the minimum education requirement may be substituted for experience on a year for year basis. Verification of education and licensure will be required if selected for hire.

About the Office of Population Health Management:

The Office of Population Health Management supports the Health System's transition to value-based care and ensures regulatory compliance. We use data analytics to improve care delivery throughout the UNM Health System. Our team works collaboratively with multiple stakeholders to improve access, utilization, and outcomes for our patients.

The Office of Population Health Management strives to achieve the Quadruple Aim through:

1. Oversight of Value-Based Contracts and related ambulatory quality measures

2. Proactive preventative care outreach and care coordination

3. Compliance with Federal Quality Programs?

4. Implementation of population health technical solutions and workflows

5. Data driven quality improvement and reporting

6. Being thoughtful, creative, and good to each other

Duties and Responsibilities of a Clinical Nurse Coordinator:

1. Coordinate quality initiatives and contribute to the development of clinical standards and protocols.
2. Act as a liaison between providers, patients, and staff by assisting with education, problem resolution, and care management.
3. Serve as a clinical resource to ensure patient care aligns with national and organizational quality standards.
4. Collaborate with various departments (both internal and external) to coordinate services, resolve operational issues, and enhance patient care quality.
5. Serve as the primary contact for referring providers, scheduling patients, maintaining communication regarding patient status, and fostering relationships with external provider staff.
6. Review requests and coordinate patient appointments based on provider preferences, patient condition, or urgency.
7. Coordinate schedules and availability of healthcare providers across different facilities and departments.
8. Collaborate with clinic management to improve operational efficiency and patient flow.
9. Ensure patients have the necessary tests and procedures (e.g., lab work, imaging) required for clinic visits.
10. Work with healthcare providers and clinic staff to resolve patient complaints and enhance patient satisfaction.
11. Support quality assurance initiatives within the clinic and act as a resource for related projects.
12. Participates in and support compliance efforts and initiatives as required.

Why Join UNM Medical Group, Inc.?

Since our creation in 2007, our dynamic organization has continued to grow and form strong partnerships within the UNM Health system. We ASPIRE to incorporate the following values into all aspects of our culture and work: we always demonstrate an Attitude of Service with Positivity, Integrity and Respect as we strive for Excellence.

Diversity, Equity, and Inclusion Commitment:

We are dedicated to embracing and promoting diversity while fostering well-being across New Mexico through cultural humility and respect for everyone.

Benefits:

• Competitive Salary & Benefits: UNMMG provides a competitive salary along with a comprehensive benefits package.
• Insurance Coverage: Includes medical, dental, vision, and life insurance.
• Additional Perks: Offers tuition reimbursement, generous paid time off, and a 403b retirement plan for eligible employees.