Senior Human Resources Business Partner

Rover
vision insurance, 401(k)
United States, Washington, Seattle
Dec 07, 2024
Who we are: Want to make an impact? Join our pack and come work (and play!) with us. We believe everyone deserves the unconditional love of a pet-and at Rover, our mission is to make it easier to experience that love. Founded in 2011, the Rover app and website connect dog and cat parents with loving pet sitters and dog walkers in neighborhoods across the US, Canada, and Europe. We empower our community of trusted pet sitters and dog walkers to run their own pet care businesses on Rover with the tools and security of a global company to back them. Headquartered in Seattle, Washington, we work closely with our teams in Barcelona, San Antonio, Spokane, and remote locations. We've got a reputation for being a great place to work, having been named among the 100 Best Companies to Work For in Seattle Business Magazine and Washington's Best Workplaces in the Puget Sound Business Journal. We're an agile, fast-growing company, and our leadership comes from some of the world's most respected tech companies. At Rover, our furry coworkers are just as important as our human ones-and we wouldn't have it any other way. Along with making the joys of pet parenthood more accessible, we're committed to fostering a diverse, inclusive, and welcoming community of pet people-and that starts with our employees. Who we're looking for: Over the last 13 years, Rover has achieved many important achievements, however, we are most proud of the culture we've built and the many wonderful employees we've hired into our organization over the years. We are looking for a strategic HR Business Partner who will help us maintain our current culture while scaling standard methodologies as we venture into the next phase of our growth. In this role, you will own HR client partnership for Technology, Product, Marketplace and Marketing teams in the U.S., working closely with Rover's employees through senior executives. Additionally, you will own a variety of broad HR initiatives including supporting Learning & Development programs. Along with the rest of our HR team, you will be influencing and supporting decisions on people strategy, organization effectiveness and design, talent development, performance management and rewards and recognition. This position will have a huge impact on our business and culture. As an ideal candidate for this role you have supported a variety of teams at several high-growth tech companies. You know how to leverage data to drive decisions, you like to be hands on and a part of a high impact, collaborative team. You will have experience working cross-functionally with senior leadership to design programs that ensure new managers are set up to be strong leaders as the business continues to grow, expand and scale. Your Responsibilities: Partner with senior leaders and their teams to develop and execute the HR strategies and activities that foster growth and organizational effectiveness. This includes taking ownership for designing, building and implementing programs, processes and tools to help set up managers and employees for success. Provide expert and objective advice, coaching and counsel to leaders and employees on HR programs, policy and procedures, employment/labor laws, conflict resolution, change management, diversity and organizational development to foster an equitable work environment. Assess the human resources needs in areas such as performance management, employee relations, talent and leadership development as well as drive the appropriate solutions in these areas. Coach and counsel managers on maintaining positive employee relations for a wide range of issues including conducting investigations in response to employee relations issues and recommend/implement courses of action based on investigation results and in ways which are consistent with our core values. Assist with the communication and change management of HR programs and policies Drive talent management strategies to support your clients' growth, proactively identify and recommend opportunities to develop people to achieve their fullest potential (e.g. retention and attrition trends, employee engagement survey results and actions); translate workforce data into meaningful plans. Maintain compliance with federal, state and local employment, labor laws and regulations through programs, practices, policies and training. Maintain current and complete understanding of Federal and State employment laws such as (Title VII of the Civil Rights Act, FLSA, ADA, FMLA and sexual harassment). Perform other miscellaneous duties as required and assigned which may include cross-team initiatives across our US locations Help us make Rover the best place our employees have ever worked. Your Qualifications: 8+ years work experience in an HR Business Partner role including, performance management, change management, and employee communications Proven ability to build strong, trusting relationships with clients and team members in order to partner and collaborate effectively Empathetic, vulnerable and passionate about driving the right business outcomes Expert in handling employee relations issues and investigations Effective verbal, written and facilitation skills Demonstrated strong analytical skills. Experience using and presenting data to identify insights that drive actions Outstanding interpersonal and leadership skills; a role model for demonstrating and exceptional commitment to our Core Values Demonstrated strong program and change management skills Ability to relate to, influence and coach employees at all levels in the organization from individual contributors to Sr Leadership Team building and team development capabilities Experience working in a hybrid environment Bachelor's Degree in Human Resources, Business or related field Human Resources Professional Certification preferred (e.g. PHR, SPHR, SHRM) Benefits of Working at Rover.com: Competitive compensation 401k Flexible PTO Competitive benefits package, including medical, dental, and vision insurance Commuter benefits Bring your dog to work (and unlimited puppy time) Doggy benefits, including $1000 toward adopting your first dog Stocked fridges, coffee, soda, and lots of treats (for humans and dogs) and free catered lunches semi-monthly Regular team activities performed in-person and virtually Compensation: In the greater Seattle area the first-year salary range is $118,476-152,686. Additionally, Rover offers a long-term incentive plan with a company performance-based cash payout and benefits to full-time employees. The cash compensation offered for this role will be dependent on the candidate's experience, qualifications, skills, and abilities as demonstrated in the interview and hiring process. Rover is an equal opportunity employer committed to promoting a diverse, inclusive and inventive environment with the best employees. We're driven by seeing our people succeed and grow, and we work to ensure everyone contributes to their fullest potential. We consider all qualified applicants without regard to age, race, color, ancestry, national origin, religion, disability, protected veteran status, sex, gender identity or expression, sexual orientation, or any other protected status in accordance with applicable laws, regulations and ordinances. We are committed to work with you to look for reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.