Risk Oversight Coordinator

Welcome to PeoplesBank! We are the largest mutually chartered bank in Western Mass and Northern Connecticut and a leader in green values, sustainable energy financing, and charitable giving. We operate in the best interest of our customers and strive to be an inclusive and engaging work environment. We offer excellent compensation, workplace flexibility, and a competitive benefits package to our associates. Our award-winning culture has earned us recognition as Best Place to Work and Best Local Bank. Come join our team of dedicated and innovative individuals and contribute to our dynamic, successful organization.

Summary: Reporting to the AVP Operational Risk, the Risk Oversight Coordinator is responsible for providing clerical, administrative, and project support for risk and compliance management activities. Assists other department managers with administrative functions. Will have exposure to varying types of risk assessments, due diligence, and program enhancement initiatives.

Essential Duties and Responsibilities:

• Performing basic office tasks, such as data entry, responding and sending emails, updating documents.
• Assist with coordination of risk and compliance activities
• Assist with maintaining technology and third-party inventories
• Maintain organized inventory of third party due diligence and monitoring documentation
• Note taking at meetings, preparing materials, gathering information from other business units
• Assist with control inventory and validation efforts
• Other tasks as assigned by management. May include daily or routine functions related to risks within the departments, including requests that are submitted by external agencies to ensure security and compliance with regulators.
• Assist with documentation for audits
• Assist with enterprise risk management dashboard data collection, input, and analysis
• Validate and analyze data input, track trends, identify gaps
• Maintaining positive relationships with vendors, customers, and coworkers.
• Coordinates incoming correspondence, visitors, and telephone calls.
• Coordinates activities to ensure timely submission of documents or information that may be required of several staff personnel to complete a major project
• Conducts data aggregation and analysis to assist with identifying efficiency or program performance improvement opportunities
• Completes compliance training and testing and complies with bank, federal, and state regulations as required. Complies with Bank Policies and Procedures. Adheres to departmental and bank-wide service standards.

Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

Education and/or Experience

Bachelor's degree (B. A.) from four-year college or university preferred; or one to two years related experience and/or training; or equivalent combination of education and experience. Prior experience in Risk Management a plus.

Skills needed:

• Excellent analytical skills
• Ability to effectively present information and respond to questions from groups of managers, clients,
• Strong written and verbal communication skills
• Meticulous and organized
• Critical thinking skills with the ability to independently solve problems
• Excellent time management and organization
• Demonstrated ability to prioritize responsibilities and work products of varying complexity and duration

Certifications, Licenses and/or registrations: N/A

Computer Skills: Microsoft Office (Outlook, PowerPoint, Word, Excel); Enterprise-level databases and systems exposure, database management; report writing a plus.

Work Environment and Physical Demands: The working conditions and physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the associate is regularly required to sit, use hands to sort, write and keyboard, and to listen and speak. The associate is frequently required to reach, walk, stoop, crouch. The associate is occasionally required to stand, lift, bend, drive and travel.