Occasional Operations Staff

California Institute of Technology
vision insurance, parental leave, paid time off, sick time, tuition reimbursement
United States, California, Pasadena
Mar 28, 2025
Caltech is a world-renowned science and engineering institute that marshals some of the world's brightest minds and most innovative tools to address fundamental scientific questions. We thrive on finding and cultivating talented people who are passionate about what they do. Join us and be a part of the diverse Caltech community. Our department focuses on providing 1st class athletic and recreational facilities and opportunities to our community. Job Summary Provide supervision and support of all athletic facilities and programs to contribute to safety of participants and guests as well as protections of facilities and equipment. Hours include early morning, afternoon, evenings and weekends and will require flexibility to work on short term notice. Essential Job Duties Supervise access to facilities Greet patrons, visually check membership credentials, and ensure appropriate sign-ins and waivers completed Assist participants with questions, requests and concerns Ensure a constant presence at the front desk Actively monitor and maintain safe and clean facilities and environment. Walk the facilities, alleviate conflicts Report needed repairs or attention toFacilities Director. In coordination with other colleagues, maintain an active presence throughout the complex Communicate APER policies and procedures to all participants and guests, as needed Assist in managing recreation membership program by selling memberships, and collecting / processing daily use fees Assist in laundry service program of uniforms Manage customer towel program Assist in managing locker program Assistwith reservations of courts Issue and control recreational equipment and supplies Provide basic first aid supplies and access to ice for minor injuries Call safety or security as needed for emergency situations Maintain appropriate music and television in building Event and facility set up for events of all kinds of athletic and recreational programming General customer service: answer questions, answer phone calls; listen and problem-solve when possible; provide positive environment Work collaboratively with operations and department team Perform other related duties as assigned Basic Qualifications Must have at least one year of work experience Must have excellent interpersonal and communication skills Must have basic computer knowledge Must have experience using Point of Sale cashiering Must be able to perform light buildings maintenance and cleaning. Must be able to assess and obtain proper assistance for facilities emergencies, as needed. Must be able to lift and carryup to 25 pounds of facility supplies, gym equipment, tables, ladders, chairs, etc. Must possess or immediately obtain the following certification and maintain them throughout the course of employment: Current CPR, AED, and First Aid Certification (Caltech can assist with obtaining these credentials upon hire) Preferred Qualifications Related work experience in an athletic field, fitness instruction field, and/or in a recreation sports environment Some post-secondary education Required Documents Resume Hiring Range $18.50 - $19.00 Per Hour The salary of the finalist(s) selected for this role will be set based on a variety of factors, including but not limited to, internal equity, experience, education, specialty and training. As one of the largest employers in Pasadena, CA, Caltech is committed to providing comprehensive benefits to eligible employees and their eligible dependents. Our benefits package includes competitive compensation, health, dental, and vision insurance, retirement savings plans, generous paid time off (vacation, holidays, sick time, parental leave, bereavement, etc.), tuition reimbursement, and more. Non-benefit eligible employees will have access to some benefits such as onsite counseling and sick time. Learn more about our benefits and staff perks. EEO Statement We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, or national origin, disability status, protected veteran status, or any other characteristic protected by law. Caltech is a VEVRAA Federal Contractor. To read more Equal Employment Opportunity (EEO) go to eeoc_self_print_poster.pdf. Disability Accommodations If you would like to request an accommodation in completing this application, interviewing, or otherwise participating in the employee selection process, please direct your inquiries to Caltech Recruiting at employment@caltech.edu.