System Operator Trainer

The Operations Training and Procedure (OTP) group seeks a unique individual; a highly motivated team player, possessing the perseverance to follow through on training assignments and the flexibility to respond to emergent training requests. This individual is a demonstrated fast learner, is detail oriented and thorough, and has the desire to multi-task in order to excel at the various roles required of a System Operator Trainer.

This position is expected to analyze training needs, develop associated training materials, perform and coordinate training, and maintain training records.

What we offer you:

• Hybrid work schedule with 2-3 days/week onsite
• Relocation
• Base salary plus performance bonus program, professional development and tuition reimbursement, enhanced 401k and financial planning, wellness programs with onsite gym, onsite luncheon spaces with free coffee and a variety of dining options flexible work hours, access to business networks & more, all in a stable and supportive work environment!

How you will make an impact:

• Participate in all phases of the Systematic Approach to Training in support of the various OTP Training programs, as assigned, including, but not limited to, ISO-NE System Operator Initial & Continuing Training, System Operations Support Staff Training, and Resource Operator OP-14 Training (ROOT)
• Analyze the training needs of the trainees included within the various OTP Training programs
• Design, develop and implement training using a variety of instructional media for use in a variety of settings, including classroom, computer based, and simulation environments
• Evaluate training courses and programs for areas for improvement as well as best practices
• Collaborate with the training staffs of New England Local Control Centers to deliver joint and coordinated training
• Collaborate with Control Room staff to review and update Control Room Operator tasks to ensure compliance with NERC Standard PER-005 requirements
• Maintain training records for audit and compliance purposes
• Participate as a member of the Curriculum and Task Review Committee (CTRC), Training Advisory Committee (TAC) and external technical working groups

What we are looking for:

• Bachelor's degree in engineering, Mathematics, or other related field and 2+ years of relevant experience. Additional years of experience may be considered in lieu of a degree.
• Experience working in, or supporting a control room environment
• Demonstrated proficiency in analysis, design, development, implementation and evaluation of training programs
• Demonstrated facilitation and presentation skills presenting information to a diverse and technical audience
• Knowledge of the operation of the bulk electric system, preferably the New England area
• Prior experience with Articulate or other training software preferred

Equal Opportunity: We are proud to be an EEO/AA employer. Applicants for employment are considered without regard to race, color, religion, creed, sex (including pregnancy, childbirth, and related medical conditions), gender identity or expression, sexual orientation, citizenship, national origin, age, ancestry, marital status, disability (including learning, mental, intellectual, and physical), service in the uniformed services, genetic information, or any other status protected by applicable law.

Drug Free Environment: We maintain a drug-free workplace and perform pre-employment substance abuse testing.

• ISO New England Inc., 55 Helmsford Way, Windsor, Connecticut, United States of America