International Services Coordinator

Position Details

University of Colorado | Denver

Official Title: Academic Services Intermediate Professional

Working Title: International Services Coordinator

FTE: Full-time

Salary Range: $50,580 - $55,905

Position #00793493 - Requisition #35371

Join the University of Colorado Denver

About the University of Colorado - Denver

The University of Colorado Denver | Anschutz Medical Campus is one accredited university with two campuses: the state's premier public urban research university & equity-serving institution and Colorado's state-of-the-art medical center globally recognized for its research, teaching and clinical programs. Globally connected and locally invested, CU Denver | Anschutz partners with future-focused learners, local communities, and the global partners to provide accessible, relevant, transformative educational experiences for every stage of life and career. Across seven schools and colleges in the heart of downtown Denver and six schools and colleges on the Medical Campus, our leading faculty and researchers inspire and work alongside students to solve complex challenges through breakthrough innovations, impactful research, and creative work. For more information, visit ucdenver.edu and www.cuanschutz.edu.

Job Description

* Applications are accepted electronically ONLY at www.cu.edu/cu-careers *

The Office of International Affairs (OIA) develops and advances initiatives that support the University of Colorado Denver | Anschutz Medical Campus vision as a leading public university with a global reputation for excellence in learning, research, and creativity, community engagement, and clinical care. OIA partners with the university's schools/colleges and with other university offices to align international student recruitment efforts and services, support academic programs, foster global educational partnerships, facilitate research collaborations and create global learning opportunities.

International Student and Scholar Services (ISSS) provides expert immigration advice to international students, scholars, hiring units, and the faculty and staff who educate and support them. ISSS is responsible for ensuring compliance with complex immigration rules and regulations when foreign nationals come to the University of Colorado Denver | Anschutz Medical Campus to study, teach, conduct research, or engage in other academic pursuits. We engage outside counsel for all employment-based immigration cases.

This position provides administrative and immigration casework support to the International Student and Scholar Services unit by maintaining international employee files and database records. The position also assists with monitoring ISSS email accounts, managing communications and documentation from outside counsel, and other communications for international employees. The individual also applies knowledge of government rules and regulations, policies, processes, and procedures as they govern international employee case work and impact international employees at the University of Colorado | Anschutz Medical Campus.

This position reports to the Assistant Director of International Student & Scholar Services.

This is a full-time, at-will position.

International Services Coordinator

What you will do:

Immigration Casework (50% of time):

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  Assist with international employee record-keeping.

  
  
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  Handle intake of various forms/requests and channel them through proper work process.

  
  
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  Pre-screen intake requests for accuracy and completeness and follow up with beneficiaries and department contacts for missing documentation.

  
  
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  Assist with H-1B/TN/E-3/O-1 processing, managing communications from outside counsel, distributing USCIS receipt and approval notices, and withdrawing LCAs and petitions upon employee departure from the university.

  
  
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  Add new cases, assign cases and alerts to ISSS staff, and update Sunapsis at each stage of process.

  
  
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  Create public access files for H-1B petitions and maintain required documentation for other categories of nonimmigrant cases (E-3, O-1, TN).

  
  
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  Assist with employment-based permanent resident processing, including uploading request documents, assigning cases to ISSS staff, updating Sunapsis records at each stage of the process, and uploading LPR documents to Sunapsis.

  
  
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  Review and approve payment invoices for employment-based petitions filed by outside counsel.

  
  
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  Be an alternate responsible officer (ARO) for the J program and serve as back-up to the primary J advisor.

  
  

Administrative Support (50% of time):

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  Monitor and organize ISSS email accounts, refer requests and issues to appropriate staff members as necessary, and respond directly as appropriate.

  
  
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  Prepare reports of international employees for quarterly meetings with hiring units.

  
  
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  Coordinate the resolution of report and form issues and suggest content and workflow improvements.

  
  
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  Create and update Sunapsis e-forms and processes.

  
  
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  Under the direction and guidance of the Assistant Director, audit international employee files and records to verify consistency and accuracy and to ensure compliance with immigration rules and regulations.

  
  
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  Run reports and update institutional-level data related to international employees as requested.

  
  
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  Update Sunapsis records for individual international employees and archive completed and/or terminated records.

  
  
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  Assist with updating contact information for international employees and dependents as well as for department contacts.

  
  
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  Coordinate delivery and dissemination of documents and information among ISSS, Central HR, International Tax, beneficiaries, departments, law firms, and government agencies to ensure that critical information is timely shared.

  
  
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  Assist with logistics for H-1B Orientations, and other meetings, trainings, and events.

  
  
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  Organize communications for both regularly scheduled and special events for international employees and department contacts.

  
  
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  Assist with other administrative duties as assigned.

  
  

This description is a summary only and describes the general level of work being performed, it is not intended to be all-inclusive. The duties of this position may change from time to time and/or based on business need. We reserve the right to add or delete duties and responsibilities at the discretion of the supervisor and/or hiring authority.

Qualifications you already possess (Minimum Qualifications)

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  Bachelor's degree in social sciences, humanities, business administration, international business, public administration, or a related field.

  
  
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  One year of experience interacting with individuals from diverse cultural backgrounds in a professional setting.

  
  
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  One year of experience using complex information systems, such as Sunapsis, to accurately maintain and analyze data and run reports.

  
  
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  One year of experience using Microsoft Word, Excel, and Outlook in a professional setting.

  
  

Substitution: A combination of education and related technical/paraprofessional experience may be substituted for the bachelor's degree on a year for year basis.

Substitution: A bachelor's degree is preferred, or equivalent combination of education, certification, and experience.

Preferred Qualification to possess (Preferred Qualifications)

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  One year of professional experience in a higher education setting.

  
  
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  One year of professional experience with immigration processes including E-3, F-1, H-1B, J-1, J-2, O-1, TN, and LPR.

  
  
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  One year of experience using Sunapsis for scholar casework.

  
  
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  Fluency in a foreign language.

  
  

Knowledge, Skills, and Abilities

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  Ability to communicate effectively, both in writing and orally.

  
  
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  Ability to establish and maintain effective working relationships with employees at all levels throughout the institution.

  
  
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  Demonstrate a commitment to providing outstanding customer service skills.

  
  
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  Demonstrate an understanding of diversity, equity and inclusion with a commitment to developing equitable practices.

  
  

Conditions of Employment

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  Occasional work during the evening and/or weekends may be required.

  
  
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  This position follows a hybrid work structure. This position is required to work from one of OIA's campus locations three days per week and may work from home two days per week. Working from the office is encouraged when working on tasks that require a high degree of collaboration.

  
  

Employment Sponsorship

• Please be advised that this position is not eligible now or in the future for visa sponsorship.

As of 7/1/2023, The University of Colorado recommends employees be fully vaccinated against COVID-19 but is not required. COVID recommendations and information can be found at: https://www.ucdenver.edu/coronavirus

Compensation and Benefits

The salary range (or hiring range) for this position has been established at $50,580 - $55,905.

The salary of the finalist(s) selected for this role will be set based on a variety of factors, including but not limited to, internal equity, experience, education, specialty and training.

The above salary range (or hiring range) represents the University's good faith and reasonable estimate of the range of possible compensation at the time of posting.

This position is not eligible for overtime compensation.

Your total compensation goes beyond the number on your paycheck. The University of Colorado Denver provides generous leave, health plans and retirement contributions that add to your bottom line.

Benefits: https://www.cu.edu/employee-services/benefits

Total Compensation Calculator: http://www.cu.edu/node/153125

Application Deadline

• Applications will be accepted until the position is filled. Preference will be given to complete applications received by November 19^th, 2024. Those who do not apply by this date may or may not be considered.

Required Application Materials:

To apply, please visit: http://www.cu.edu/cu-careers and attach:

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   A cover letter which specifically addresses the job requirements and outlines qualifications

   
   
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   A current CV/resume

   
   
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   List of three references (we will notify you prior to contacting both on and off-list references)

   
   

Background Check Policy

The University of Colorado Denver strives to maintain a safe and productive educational, clinical, research and employment environment. All prospective employees and current employees must, therefore, consent to and pass background checks prior to any final appointment/employment.

Diversity and Equity

The University will provide reasonable accommodations to applicants with disabilities throughout the employment application process. To request an accommodation pursuant to the Americans with Disabilities Act, please contact the Human Resources ADA Coordinator at workplaceengagement@ucdenver.edu.

The University of Colorado Denver is committed to recruiting, retaining, and promoting diverse faculty and staff. The university strives to promote a culture of inclusiveness, respect, communication and understanding. We encourage applications from Black, Indigenous, and people of color, women, persons with disabilities, persons within the LGBTQ+ community, and veterans. The University of Colorado is committed to diversity and equity in education and employment.

Questions should be directed to Susana Vela Robles, susana.velarobles@ucdenver.edu.