Steve & Kate's Camp Director (San Jose - Willow Glen)

Step into a leadership role as Steve & Kate's Camp Director at Bright Horizons, where you will be responsible for all aspects of planning and executing an innovative, kid-centric summer day camp, as well as other seasonal break programs and pop-up childcare events throughout the year. This role involves developing and implementing local marketing initiatives; establishing and building relationships with hundreds of camp families; recruiting, hiring, training and leading seasonal teams, and; overseeing logistics, compliance, operations and inventory management for the programs they manage. Successful Camp Directors will create a dynamic, inclusive and growing camp community for campers, staff and families and deliver phenomenal programs for kids, while ensuring safety, operational efficiency and profitability.

Benefits:

Bright Horizons offers the following benefits for this position, subject to applicable eligibility requirements:

• Medical, dental, and vision insurance

• 401(k) retirement plan

• Life insurance

• Long-term and short-term disability insurance

• Employee referral bonus program

• Tuition reimbursement program

Also, depending on hire date and subject to applicable eligibility requirements, new employees in this role receive up to: 40 hours of paid sick time per year, 60 hours of paid vacation time per year, 6 weeks of paid parental leave, and 9 paid holidays annually.

Responsibilities:

How do you know if you're the right candidate?

• Do you appreciate and agree with empowering kids (and adults) to take risks and make their own choices?

• Would picking up the phone to strike up a conversation with business managers, school administrators, potential staff, and prospective families you've never met fit within your comfort zone? If not, are you willing to stretch?

• Can you knock out administrative tasks efficiently and with extreme attention to detail?

• Are you the type of person who can't rest until you've done everything possible to make someone feel cared for?

• Can you multitask like you're a Hollywood power agent while keeping calm, level-headed, and nice?

• Do you have the stamina to keep up (literally) with 4-12 yr. olds bursting with energy and creative potential? And, if needed, can you bench press a kindergartener (or at least lift up to 40lbs.)?

Qualifications:

• At least 24 years of age with a high school diploma or GED required

• Bachelor's Degree preferred

• 3 years Admin or Supervisory Experience in a Camp, Education or Childcare setting required

Additional Job Requirements

• Responsible for all stages of the employee life cycle for seasonal teams of up to 35: attraction, recruitment, onboarding, development, retention, and separation.

• On-site manager responsible for all facets of a day camp that runs 7-12 weeks, with a typical range of 20-250 campers per day generating 5-7 figure revenue; also responsible for managing other break programs and pop-up child care events in their community whenever local school districts are not running.

• Handles crisis, emergency, behavioral and medical responses as needed when issues come up at camp or in other childcare settings.

• Manages all customer contact for their programs, including responding to email and phone inquiries in a timely fashion, providing exceptional customer service, and handling sensitive and escalated matters for hundreds of prospective and attending camp families.

• Develops relationships with local schools, PTAs, businesses and other organizations to create promotional opportunities for the camp by offering cash, in-kind donations and camp services / programming in exchange for marketing.

• Leads online and in-person promotional events and presentations for prospective families regularly throughout the pre-season.

• Manages compliance processes and ensures implementation of company, city and state required policies for camps and/or childcare facilities as applicable to their locality.

• Manages a six-figure budget for personnel, food and programming.

• Oversees all logistics and inventory management functions for hundreds of items valued in excess of six-figures, which are needed to run camp programs.

• Manages relationship with host school that rents out facility where camp runs; also responsible for overseeing janitorial arrangements, security and site planning to ensure sanitary, safe and smooth operations.

• Past management or leadership experience is required; experience hiring and managing teams of 5 or more is preferred

• During camp programs, Director is expected to be on-site. When camps are not in session, most planning work can be done from home, but Directors are expected to be actively marketing, recruiting staff and promoting camp in their community (as defined by a 15 mile radius from their host school location).

• On-site management at camp can be physically demanding, with extended periods of time on your feet, outside and occasional activity requiring physical exertion.

• Candidates who meet the ACA standard of being at least 25 years old are preferred.

• Directors will be expected to run programming throughout the year when school districts are not in session.

Salary/Hourly Rate and Other Compensation Disclosures:

The annual starting salary for this position is between $72,500 - 74,500 annually. The pay range listed here is what Bright Horizons in good faith anticipates offering for this job opening. Actual compensation offers within this range will depend on a variety of factors including experience, education and training, certifications, geography, and other relevant business or organizational factors

This position is also eligible for a one time "sign on bonus" of $3,500 payable within 30 days of hire.

Deadline to Apply Information:

This posting is anticipated to remain open until January 30, 2025.

Our people are the heart of our company. Because we're as committed to our own employees as we are to the children, families, and clients we serve, our collaborative workplaces are designed to grow careers and support personal lives. Come build a brighter future with us.

HAVING TECHNICAL ISSUES WITH YOUR APPLICATION?

Contact us at bhrecruit@brighthorizons.com or 855-877-6866.

Bright Horizons is dedicated to creating a workforce that promotes and supports diversity and inclusion. We provide equal employment opportunities to all individuals without discrimination. Bright Horizons complies with the laws and regulations set forth in the following EEO is the Law Poster: EEO - English and EEO - Spanish along with information on the Family and Medical Leave Act (FMLA) and Employee Polygraph Protection Act (EPPA).

Applicants requiring a reasonable accommodation for any part of the application and hiring process should contact the recruitment helpdesk at 855-877-6866 or bhrecruit@brighthorizons.com. Determinations on requests for reasonable accommodation will be made on a case-by-case basis.